| | | | |
. | | Problem | Reccomendation | Status |
. | 1 | Logging on to Endeca | make instructions | completed |
. | 2 | After selecting an item, users had difficulty understanding that they needed to then click on "add to list". | have list of checked items appear on same page | Not implemented yet |
. | 3 | Emailing/printing difficult | add text "View List (to print or email)" | Not implemented yet |
. | 4 | Users found the format term "videorecording" to be too vague. | change to all video formats | completed |
. | 5 | Facets lower on the screen are often completely ignored | | No recommendation |
. | 6 | Users equated the law library with all books on legal issues. | | No recommendation |
. | 7 | Users had difficulty determining number of items published in recent years. | adding a Publication Date Range feature to the advanced search screen. | Not implemented yet |
. | 8 | Users did not always notice the “show more” link for facets. | make text bold | completed |
. | 9 | Participants expressed lack of understanding concerning how long the list of selected items will remain active. | insert explanatory note | Not implemented yet |
. | 10 | Some participants had difficulty noticing item availability | change font to enhance visibility | Not implemented yet |
. | 11 | There was confusion with the term "request" when placing a hold. | changing “request” to “place a hold” * | completed |
. | 12 | Users had difficulty determining the format of items in results list. | add format type to short description | Not implemented yet |
. | 13 | It would be useful to be able to cross-reference subjects. | "see also" | Not implemented yet |
. | 14 | Users tend to treat Basic Search like Google (i.e. Natural Language) | put a few sample searches below the search box on the Basic Search screen. | Not implemented yet |
. | 15 | additional "log on" items | give an indication before the login screen that they will need to login to use this feature. | Not implemented yet |
. | 16 | Make summary field more noticeable | make a way for patron to access | Not implemented yet |
. | 17 | The spell check feature was very useful. | currently existing feature that has been described as a "good thing" | No action needed |
. | 18 | Users can find the facet menu with ease. | currently existing feature that has been described as a "good thing" | No action needed |
. | 19 | Location limiters or facets were easily found. | currently existing feature that has been described as a "good thing" | No action needed |