dysfunctional or healthy


.	Dysfunctional Team	√	Healthy Team	√
.
.	Absence of Trust:		Trusting Teams:
.	o Conceal weaknesses and mistakes		o Admit weaknesses and mistakes
.	o Hesitate to ask for help or offer constructive		o Ask for help
.	criticism		o Accept questions and input about their areas
.	o Hold grudges		of responsibilities
.	o Dread meetings		o Give the benefit of the doubt
.	o Find reasons to avoid spending time together		o Focus on results, not politics
.			o Offer and accept apologies without hesitation
.			o Look forward to meetings and other
.			opportunities to work together
.
.
.	Fear of Conflict:		Healthy Conflict:
.	o Team meetings are boring		o Have lively, interesting meetings
.	o Back channel politics and personal attacks		o Extract and exploit the ideals of all team
.	are permitted		members
.	o Ignore controversial topics		o Solve real problems quickly
.	o Waste time posturing and managing personal		o Minimize politics


.	risk	o Put critical topics on the table for discussion
.
.
.	Failure to Commit:	Strong Commitments:
.	o Creates ambiguity among the team about	o Creates clarity around direction and priorities
.	direction and priorities	o Aligns the entire team around common
.	o Watches windows of opportunity close due to	objectives
.	excessive analysis and unnecessary delay	o Develops an ability to learn from mistakes
.	o Breads lack of confidence and fear of failure	o Takes advantage of opportunities before
.	o Revisits discussions and decisions again and	competitors do
.	again	o Moves forward without hesitation
.	o Encourages second-guessing among team	o Changes direction without hesitation or guilt
.	members
.
.
.	Avoiding Accountability:	Effective Accountability:
.	o Creates resentment among team members	o Ensures that poor performers feel pressure to
.	who have different standards of performance	improve
.	o Encourages mediocrity	o Identifies potential problems quickly by
.	o Misses deadlines	questioning one another’s approaches


.	o Places an undue burden on the team leader as	without hesitation
.	the sole source of discipline	o Establishes respect among team members
.		who are held to the same high standards
.		o Avoids excessive bureaucracy around
.		performance management and corrosive
.		action
.
.
.	Not Focused on Results:	Collective Results:
.	o Stagnates/fails to grow	o Retains achievement-oriented employees
.	o Rarely defeats competitors	o Minimizes individualistic behavior
.	o Loses achievement-oriented employees	o Enjoys success and suffers failures acutely
.	o Encourages team members to focus on their	o Benefits from individuals who subjugate their
.	own careers and individual goals	own goals/interests for the good of the team
.	o Is easily distracted	o Avoids distractions