HEM User Support Request
In order to resolve your issue we need to gather some information, please fill in this form as completely as possible. A copy of data may be requested. Problems or questions about this page can be sent to Ariel Bates (
atbates@usgs.gov
).
Contact Information
Please provide your name, email and phone number.
Please provide a brief description of your issue.
What is your ArcGIS Version & License Level (ArcView, Editor, ArcInfo)?
What is the operating System (XP, Vista, etc)?
Please copy and paste the Error Log here.
Which version of the HEM Tools are you currently using?
Are you using a file geodatabase, personal geodatabase or SDE? If SDE-Oracle, Informix, Sql Server or Sql Server Express?
Please provide steps to re-create the issue.
Any additional information.