Troubleshooting - Test Taking in Blackboard
Please fill in the below details so that the CU Online Support Team are able to troubleshoot and resolve issues pertaining to taking an online test in Blackboard
* Required
First Name
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Last Name
*
Email
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School/Department/College
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Course(s)
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Day & Time the error occurred
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What platform was the student using to access the test
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PC
Mac
Linux
Other
Don't know
Where did the student access the online test
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On campus computer lab
At home
AMC library
Other
Specify the network connectivity of the student when taking the online test
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Wireless
Local Area Network (LAN)
DSL
Dial up
Cable Modem
Don't know
What browser was the student using to access the online test
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Internet Explorer 8
Internet Explorer 7
Internet Explorer 6
Firefox 3
Firefox 2
Safari
Google Chrome
Opera
Flocker
Don't know
Specify the test options that were applied
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Multiple attempts
Force Completion
Set Timer
Adaptive Release
Princeton "no print" code
Respondus LockDown Browser
Don't know
Other information you like to include