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CommentCategorySupporting marksBudget impact

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1.1Set a goal of 90% locally produced contentProgramming3

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1.2Takeaway is junk--artsy-fartsy yuppie East CoastProgramming4

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1.3Amy Goodman is best show on radio; moving show to 8 AM will hurtProgramming3

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1.4Love Saturday jazzProgramming4

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1.5Lydia should have 1 hour; so should Don Olson*Programming7

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1.6Too much repetition in news segmentsProgramming3

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1.7Too much corporate news; want more COMMUNITY news Programming4

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1.8News overkillProgramming1

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1.9Signal coverage is still a problemOperations, Programming

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1.10More community activityCommunity engagement3

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1.11Operational issue--operations are too centralized, not enough substantive volunteer action in station operationsOperations, Governance5

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1.12Staff babysitting is a bottleneckOperations, Governance3

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1.13Seems to be not enough room for volunteer engagement.Operations, Governance, Community engagement6

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1.14How did The Takeaway get 3 hours?Programming2

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1.15In July and August ratings, that segment of the day [The Takeaway] is lowest.Programming

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1.16During The Takeaway, sometimes, often actually, our locally produced news and spots are better than The Takeaway itselfProgramming1

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1.17The Takeaway's background music: sometimes there are some lapses in qualityProgramming

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1.18Youth News Initiative (YNI) excerpts/cut-ins are goodProgramming1

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1.19New schedule doesn't work for me or others, especially Democracy Now! At 8 AMProgramming3

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1.20The Takeaway is better than feared, but pretty lightweight/too lightweight. Similar to Morning Edition, but with personality injection by John HockenberryProgramming1

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1.21The Takeaway was sold to us as being attractive to youth and African Americans. Programming

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1.22Seconds another attendee's comments about operational and organizational issuesOperations5

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1.23The program schedule change might have been a mask for other problems and issues facing the station; worry about how long it will take before the audience recovers.Programming4

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1.24The Takeaway is inconsistent; not adequate as a morning public affairs programProgramming6

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1.25Have an event for general media [to introduce them to KFAI, presumably]Marketing, Community engagement$

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1.26Make DVDs of Amy Goodman availableFunding/money; Community engagement$

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1.27The [schedule] change was unpleasant/Recognizes unpleasant program change process*Programming6

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1.28Mechanism for change/built-in mechanism for change in programming*Programming5

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1.29Message controlled. [Clarification from commenter: The message during the schedule-change process was controlled; program committee members could not speak authentically to the community about pending changes during the process.]Programming, Operations

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1.30Needs realistic & tangible - no pie in the sky [Clarification from commenter: The next strategic plan needs to be realistic and tangible-and not be pie in the sky.]Programming1

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1.31Sees continued growth in Internet radio. KFAI needs to stay relevant with this changeTechnology7$

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1.32Money is a central issue. Funding/money; 1$

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1.33Dedicated effort to finding partners - paper, computers, [find funding sources for various operational expenses]Funding/money10

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1.34Recognizes Adam and youth leadershipOperations1

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1.35Ambivalent about The Takeaway.Programming1

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1.36Importance of relationship to hosts [The relationship between listeners and program hosts is important. In an effort to increase youth listenership, remember the loyal listener-members and the relationships to program hosts. ]Programming

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1.37Motivated to increase listenership through community outreach.Community engagement, Marketing

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1.38[What KFAI is going through] parallels the co-op movement and its history. [Co-ops] survived by changing. 2

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1.39Change is necessary for survival???Identity/mission? Programming?3

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1.40Change includes all participants- formal, committed to, actually used ???

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1.41Need to hold audience (1/2 of 2005) [KFAI needs to hold its audience. Today our audience is half of what it was in 2005.]Programming1

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1.42Community service is mission, not money. If you have no listeners, you are not serving the community.*Identity/mission, Community engagement, Programming5

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1.43Insiders need more clarity. Unused potential is not being tapped and is being lost. Need a mechanism for tapping that potential.Operations, Governance7

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1.44KFAI needs a technology evolution to stay on top or get ahead of the curveTechnology5$

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1.45The program schedule changes "have to work"Programming

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1.46Democracy Now is on too early at 8 AMProgramming3

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1.47 Misses CounterspinProgramming2

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1.48Can't always listen to public affairs programs when they are onProgramming1

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1.49More avenues for younger volunteers besides News & Cart Crew. Young people see that the only way to participate is News. Wants to see more avenues for youth involvement, for example, music and events.*Community engagement, Programming, Operations13

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1.50New underwriter, no staff. Follow-through took from February to now to get on board. Operations, Funding/money5

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1.51Program logs are not always ready. The program logs need to be done by the Program Director.*Programming, Operations1

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1.52Staff frustration; staff feels beaten down.*Operations1

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1.53This is a management problem. [the problems with underwriting contracts, late program logs, beaten down staff, etc]*Operations13

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1.54Board is avoiding responsibility regarding the management problem Operations, Governance

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1.55Likes more community energy, full re-org. [There is so much untapped community energy. I would like to see more community engagement and energy; but the staff makeup may need a full re-org to make this happen.]Community engagement, Operations3

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1.56Staff is over-extended. They can't do all they're asked to do. And there is so much untapped community energy.*Operations4

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1.57There is nothing wrong with being a niche and providing programming that services a niche. Don't think you need to "compete" or be like someone else.*Identity/mission13

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1.58Change, accountability, promotion/publication, word-of-mouth are all important and necessary aspects of the station.*???3

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1.59Youth involvement/volunteer involvement: How can we bring in more young people?*Community engagement3

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1.60Guests help spread word the station [Word of mouth promotion is important: One way is that guests on shows help spread the word about the station.]Marketing, Community engagement

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1.61The Takeaway music is bad, the program is very similar to MPRProgramming

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1.62The 10 AM-6 PM music block is goodProgramming

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1.63Asian-Pacific web radio - Amy Wong - They are getting underwriters and guests. [An example KFAI could follow is Asian-Pacific web radio, run by Amy Wong. They are getting underwriters and guests.]Programming, Funding/money1

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1.64Wants download capability for archived programsKFAI Rights to Content, Technology1

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1.65The staff needs helpOperations

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1.66Loves KFAI???2

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1.67Appreciate the volunteers and the local programmingProgramming2

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1.68Disturbed by the morning program changes*Programming6

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1.69The Takeaway is bad; I liked Democracy Now at noonProgramming4

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1.70Difficult yearOperations, Programming

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1.71Restore balance of power; there has been a pendulum swing toward more staff control.*Operations, Governance11

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1.72Morale of volunteers is low.2

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1.73Reversing audience decline led to an over-correction that could lose our base. Current listeners are golden. Sees that we have a limited window of opportunity to correct the balance if they are alienated by the schedule change. 4

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1.74Staff is over-worked/over-stretched*8

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1.75Reinvent the schedule , newer (and older!) music at night*Programming5

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1.76Don't become/compete with MPR*Programming, Identity/mission6

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1.77Wishes it [music programming] was in daytime, wants significant program reorganization. [***does daytime mean morning drivetime?***]. Programming

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1.78This is my first station meeting. I have listened since 1979 ???

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1.79Being a niche station is good!Identity/mission

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1.80Likes many languages, local music [As a musician, I like that local music is played on the station]Programming6

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1.81Wants more partnerships with hot local music sceneProgramming, Community engagement7

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1.82Local AND global in a dynamic balance: the best of both, in dynamic balance.Identity/mission6

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1.83There is a new co-op opening in Red Wing; could be a good opportunity for engaging a new communityCommunity engagement

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1.84Don’t forget that there are listeners outside cityCommunity engagement, Marketing3

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1.85[What we have is a] disconnect from KFAI's mission statementOperations, Governance

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1.86Staff cannot be the babysitters and gatekeepers of the volunteers. Operations5

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1.87KFAI to act as a change-agent on copyright lawKFAI Rights to Content4

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1.88When I first came to KFAI, I sensed that "the walls were up," but I don't feel that way now. I am encouraged now and have a lot of gratitude for participating at KFAI.???

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1.89Everyone wants to make the station better.

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1.90Copyrights, royalties, etc: music will become more expensive to air over the next 1-2 yearsKFAI Rights to Content

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1.91Model must allow some volunteers to do programs and leave. [Regarding volunteers and accountablity, some programmers really only have the hours during their show available. Volunteer accountability model must allow for that limitation.]???2

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1.92Volunteer involvement in operationsOperations6

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1.93Programming of local community talent should be a core valueIdentity/mission, Community engagement, Programming4

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1.94Traditional marketing conventional wisdom does not apply at KFAIMarketing1

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1.95Change Democracy Now back to noon--Lunch with AmyProgramming3

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1.96Marketing could be much better.Marketing6

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1.97Need marketing campaign. There are missed opportunities for marketing.Marketing5

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1.98Staff is micro-managed. They work too many hours, there is not enough creativity or recognition of opportunities to use volunteers to carry out operations. Need to harness creativity better.Operations3

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1.99Our process is more democratic than some Operations, Governance

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1.100Decreasing attention span [Young people don't have a long attention span among listeners; how do we respond to that challenge and get people to listen?]Programming???

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1.101Jackson's position ended - marketing [Marketing/Underwriting Director Jackson Buck] position as Marketing and Underwriting Director was ended last December. What has been done since to fill that role?]Funding/money, Marketing

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1.102Marketing is the lifeblood of an organization. Marketing7

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1.103Marketing at KFAI is poorly done or not done at all.Marketing3

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1.104Marketing Committee and marketing effort must be revived2

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1.105Sees problems in how City Pages flyer was handled [There were problems in the one marketing push for the new schedule, the insert in City Pages. Just show names, not show descriptions. How would a newcomer to the station gather the show content from just the show name? Missed opportunity to engage new listeners.]Marketing3

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1.10690% of area has never heard of KFAI. Marketing2

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1.107Carver model doesn't address volunteers. [The Carver Model KFAI uses for board governance is a problem. While it protects the staff from board meddling in its operations, it does not say anything about the volunteer community. As a result, there are just a few areas where volunteers can become involved in station governance: 1) Can become a board member; 2) Can participate in the board's Governance Committee, 3) Vote to dissolve the board, and now, 4) Participate in creating the next strategic plan, which is a good development. There is definitely room for improvement in volunteer participation in governance. We could do better.]*Governance7

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1.108Wasted HD channel opportunity - streaming [HD radio never took off as we envisioned. But could we figure out a way to harness that HD opportunity and use it for streaming? is a wasted HD channel opportunity that we could use for streaming?]*Content/Technology 3

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1.109Fresh Air, Inc. manages KFAI, but could also do more For example, it could run a locally based, KFAI-specific Craigslist-type model, an exchange of goods and services.Funding/money, ??? [1]5

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1.110Financial support will end due to program changes, I will not participate as much financially. Programming, Funding/money2

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1.111Marketing is important. Word-of-mouth marketing is also important. But the present word-of-mouth about KFAI is not so good/supportive of KFAI. Hears and speaks negative things.*Marketing, Programming4

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1.112As a person who has much experience in organizational development, I have seen that the Carver Model destroys organizations, especially creativity.Governance1

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1.113Appreciates KFAI's sponsorship of cool concerts. Seen a lot more presence at/partnerships with music events, cool concerts, performances by younger music acts.Community engagement, Marketing4

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1.114Shout-out to the staff. Sees staff shortage and hard work.Operations

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1.115Kudos to Pam Hill/Recognizes Pam Hill. Recognizes very hard work; sees that sometimes, entire marketing effort falls to her.*Operations6

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1.116Adam works hardOperations3

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1.117Ahndi works hardOperations

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1.118Marketing agency partner needs to be foundMarketing4

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1.119Need to add much more community involvement Community engagement5

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1.120Throw out the Carver ModelGovernance5

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1.121Website nedds a complete redesign/Completely revamp website. *Technology, Content6

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1.122What will KFAI look like in three years?Identity/mission1

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1.123Volunteers are valued staff membersOperations, Governance

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1.124Follow-through is an ongoing frustration when using volunteers to carry out station activities. There needs to be accountability 3

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1.125KAXE has a successful implementation of the Carver Model. It was adapted there to unlock creativity. Governance2

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1.126Accountability is key in making this organization work. Getting accountablity to happen among staff and volunteers is hard, but necessary.Governance, Operations2

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1.127Must have realistic, achievable goals.Governance, Operations2

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1.128Dislikes schedule changeProgramming3

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1.129Wants talk all day, music at night. Programming

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1.130Democracy Now should be on at noon.*Programming4

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1.131Crank radios may be needed when the electricity is shut offOther1

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1.132Staff needs to listen to the people. Listeners need to be heard by the managemetnOperations, Community engagement

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1.133Volunteers need to be heard by the management.

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1.134Word of mouth is the best marketingMarketing2

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1.135Not much time to be messing around - UrgencyOther

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1.136The world has changed since KFAI was founded, but we did not keep up. Funding/money1

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1.137Funding model is broken, but we have not faced up to this. Funding/money10

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1.138Loyal membership in tension with effort to increase youth listeningProgramming2

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1.139Develop formal change process and use it. [It should be continuous and include all station participants. It needs to be formal, participants must commit to it, and it needs to be actually used.]Programming, Community engagement

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1.140Need continuous change processProgramming, Governance

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1.141Sees manpower in the volunteersOperations1

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1.142Shouldn't be competitiveIdentity/mission1

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1.143Program schedule change was done to try to get more listeners. Marketing

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1.144Need more and better marketing to let people know about the station and its schedule.Marketing2

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1.145Program promotion, has own website and archives*1

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[1] This is better categorized w/Community engagement added--phill Friday, January 14, 2011 12:25:36 PM