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Steps taken to complete the task in OskiCatComments

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Maria - undergraduate student/public health (Dori)

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Maria is taking a class on nutrition education and public health. Her focus of interest is the Hispanic & Latino American community and Spanish-language outreach.Research: search OPAC for books on nutrition education. Sort by date. Only 5 items that were published in the last 5 years, one directly applicable. Found subject: Health Education--United States. One book on health literacy looks interesting. Looked at table of contents in OPAC. Wants to save lists of results to look at later. Comments: "Connect to" TOC link is very prominent. Sorting command appears sometimes as a link "date" and sometimes as a pulldown menu. Clicked on a subject link, would like OPAC to show "You searched [search]" more clearly. OPAC points to books, gov docs, electronic resources, journal titles. Opening a "Connect to" link to a PDF opens a frame in the OPAC window that obscures almost all but the WebPac logo--a confusing display. Not sure of the difference between "In Book Cart" and "View Saved." "Search Other Libraries" sometimes showed Worldcat button, other times nothing. Clicking on WorldCat button didn't do anything. Highlighted keywords are fine.

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Maria's honor's thesis is on public policy or community activism that encourages fresh produce distribution in retail stores in poorer neighborhoods in Oakland.Research: Anticipating a small set of results, I used this question to try a variety of search methods (simple keyword, advanced keyword, browse nearby) and search words to see what works best. 1) keyword simple search for "oakland food" results in 7 hits, none especially interesting. 2) keyword advanced search "California and food and retail" results in 3 hits. 1 hit is relevant, 1 is possibly relevant. Saved 2 records. Tried to export to EndNote/Refworks (not currently functional); tried to email saved records (not currently functional); looked at detailed view of records in the OPAC and decided 1 item is relevant. The only subject heading is for Univ. of Calif. theses. 3) Clicking the Start Over button takes me to Simple Keyword search. Searched for "nutrition food availability," resulting in 7 hits: 4 government documents about U.S. nutrition policy from 1974, others not relevant. Looked at detailed view in OPAC. Clicked the subject heading: Nutrition policy -- United States. Yielded 20 hits, some interesting, but none recent (latest is 1984). Comments: Some items are available, some are BLDG USE (would be nice to have BLDG USE link to some explanatory or directional info). Clicked a series link, got a nice "Nearby Series Titles are:" but the items within a series are not in useful order. E.g.,Health planning information series ; 1, Health planning information series ; 15, Health planning information series ; 2, Health planning information series ; 21, Health planning information series ; 3.

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Chett...maybe Brett? - undergraduate/American Cultures student (Char)

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Chett has been assigned his first college-level paper in his American Cultures class, which has a modest 3-source research component. One of the sources he will be required to find is a physical book, meaning he will have to determine whether an item is available and locate the item on the shelf. Searched for "Beloved" as a keyword and got seven titles/8 results, all of which are a little difficult to interpret. The first item, which is most likely the one he would select, has no author information listed because it ostensibly describes two identical titles. When selected, however, both are DVDs, only one of which is the Morrison adaptation. The default title display for multiple items is quite confusing - I'm curious if there's any way to make duplicate title displays more comprehensible on the first results screen.

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He also is sometimes interested in locating popular music on CD to rip to his MacBook, and from time to time has an hour or two to kill between classes in the Media Resources Center watching a new release movie. Searched for Pinback, got no results. The advanced search page asked, "Did you mean spinach?" and actually gave a decent list of other suggested words. Scrolled down format dropdown and selected "sound record" and music library as a location, no results. Tried Hootie and the Blowfish, same story although it broke the phrase into two terms and removed "and" automatically. On the third try I searched "beatles" as a sound recording in any library, and got a multidisk collection at the Music Library. The abbreviated formats for music, recordings, and printed music would definitely be confusing for a novice searcher. The Beatles are listed as the "corporate author" in the item display, which is not ideal.

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When breaks roll around Chett sometimes wants to read a novel. He knows from a friend that the Morrison library has a collection of newer books on the shelf, and he'd like to be able to look at what's new and available for checkout specifically in Morrison.Tried an author search for "stephen king" in the Morrison and got no results, but was given a message "Your entry stephen king would be here ------ Change search to king, stephen." Clicked on the provided link and found one audio recording of a book called "Hearts in Atlantis, which had a confusing item display (see comments). Went back and did a keyword search for "fiction" at the Morrison, got 68 results. Limited search to available items, got 64 results. The audiobook listed as available, but its call number flagged a possible issue: PS3561.I483 H4 1999 sound/c *lC071051904 CWITHDRAWN. Not sure I would know what to do at this point. On the "fiction" search, the term was showing up both in the item title and subject headings. It's nice to be able to see if an item is available on the primary results screen, and for this type of search to have the option to limit to available materials.

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Several of Chett's professors have placed items on reserve, a concept that is a little confusing due to the multiple locations the materials seem to be kept. He wishes it was easier to search for reserve materials by class and/or professor. Couldn't find any search options or formats on the main search area for reserves, so I just searched "Freakonomics" as a title. Got no results. Noticed the Course Reserves section on the right, tested searches by course title and instructor. Received error messages in both cases "no matches found; nearby Prof/TA are."The reserves information could be more prominent in the initial search, but it didn't take that much to uncover the option.

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Chett is never sure when the books he has out are due and/or how many things he might have lost or had recealled. He also wishes he didn't have to use that oldschool interface to renew the items he has checked out.Found the "my account" section. Wasn't able to get much further with this - it strikes me that there should be a task-based list of options such as "Renew" and "Recall" on the right-hand side in addition to the "My Account" feature. "My Account" might not immediately suggest these sorts of options.

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Wayne - undergraduate/linguistics (Aija)

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Wayne needs to find books on code switching for a paper he's writing. Although it seemsLive OPAC, keyword mode. Code switchinggets "odd" list; also, return to browse not obvious

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to be fairly easy to find books on the topic, he's wondering if he can specify particularworked fine, except two items about computerchoice for student; at some point, browser back

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languages or regions of the world. Also, he really needs a simple way to find grammars andcode and switching. takes you to expired page message. Messy look

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dictionaries, in English.Finding Tagalog grammar in English worked alsoto the displays. Submit button too far away from

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but had to go to modify search to set language engsearch. In a full database, student might be lost

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Finding French dictionary also ok, but lots; clickand overwhelmed with all results.

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Suzanne - UCB staff/selector (Aija)on subject french language dictionaries english

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Suzanne uses a staff view of the legacy-legacy catalog to pre-deduplicate her book selections.Logged in as staff, used Advanced Search. SearchNot sure if enough information here for all selector

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She sometimes searches by series note, by publisher, and looks at circulation history toby Publisher is possible, but ONLY in conjunctiontasks. Lack of other searchable fields a problem.

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determine whether to replace missing items or get a second copy.with another field; no circulation history, maybeIs there a modify search function? What about

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because not in actual use yet? No way to searchother languages? Why Portuguese?

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series note separate from title. Subject searches are "subject begins with"; GLADIS users will be happy, students will need retraining.
(found modify search...never mind)

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Summer- UCB staff/technical services (Saima)

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Summer has worked on several projects within Technical Services and most if not all her projects rely heavily on working closely with the library OPAC. She doesn't understand even as a staff member her search strategy is far remote from what a patron would search. She has been given a vernacular MVM in Urdu to catalog.She translated the title 'Bahisti Zeawar' and check Gladis Maintenance and Oski Cat ended up with zero results. However when she tried Melvyn she got a suggestion of title variation of 'Bihishti Zevar'. She plugged in this title variation into Oski Cat no result.Diacritics are cumbersome, and makes searching for anything in the vernacular difficult. Have to search a standard cataloging database then search local database.

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An OCLC record has been updated and Summer wants to upload the updated record onto the local OPAC. She first needs to recall the item but first needs the Call# to do so. She tried the LC transliteration version of the title: "Azabi hamsaigi", no luck, Then she tried different variation of the author: "Azami, Fiza" and still no luck. She knows that it was cataloged by an accession number so wonders if that has anything to do with it. She gave up and tried an author search in Pathfinder and found the call#.same as above

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The same can be true with when she use to work in, check in serials, she knows the library owns the title in hand but every time she does a title or keyword search, the OPAC gives her zero results. She has to go into Melvyl and then cross reference that with GLADIS. same as abovesame as above

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In her another project Summer was updating UC-elinks and noticed the only way to get a fast and actual result with boolean was through Pathfinder, Innopac was to slow. She can't go into GLADIS becauseUC-elinks are not searchable. However she noticed if there are diacritic in the 245 she's outta luck and has to sort by searching it by particle title if she had that at hand. The Humanities in American Life' is an e-book, she tried a title & keyword search and got massive results. She tried to limit by computer file and got no results. She then tried Melvyn keyword and found the title within the first three results. I"ve noticed when I tried to do a general search of 'The humanities' and narrow search as computer I got zero results.

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Fran - UCB staff/reference (John)

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Fran needs to help a student find books on the concept of utopia in literature.(1) keyword search utopia literature gets 22 items. (2) subject search utopia literature gets "No matches found" with an option to "search as words", which gets the same 22 items.Browse probably still preferable to keyword method for Subject search. Not sure that is so for title, though.

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A student is worried because he can't locate the book "Russian History" by George Freeze, recommended by his professor.Keyword search russian history freeze gets 1 item, not the title desired, but it reveals the author's name is Gregory Freeze. Clicking on that name gets a list of authors. If the actual title were in the test database, it could be found this way.

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A student asks Fran whether there are any available items on global warming (he needs something right away!)Keyword search global warming gets 77 items. On the result screen is an option to "Limit to available". Checking that box and clicking the Search button gets it down to 73, each with at least one copy listed as "available".(1) Consider offering the limit-to-available option on opening screen. (2) Include online items in "Available" category.

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A student tells Fran can't find volume 2(2003) of the International Journal of Buddhist Thought & Culture, even though it's listed in the catalog.(1) Title search journal buddhist gets "No matches found" with an option to "search as words". Doing that gets 8 items, the first of which is the journal. NRLF location is clearly labeled, but there's no obvious way to tell what NRLF means. (1) Title search, and probably all searches on the basic opening screen, should be keyword not browse. (2) Big problem, already pointed out by Heather: There is no format limiter for journal title, even on the advanced search screen. (3) Need to provide an easy way to decode location symbols.

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A student is looking for something by Abraham Lincoln that was published in "American History Leaflets". He doesn't know the title of the piece.Keyword search lincoln american history leaflets gets 2 items, both good matches.

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A student needs to find the course reader for Sociology 101B.There are "Course Reserves Searches" for course number and instructor, but no hits on sociology. Data not loaded yet?

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A student needs books on traffic congestion. She's home with a broken ankle, so she asks Fran if the library has any e-books on the topic.(1) Keyword search traffic congestion gets 87 items. No way to limit to e-books. Going to the advanced search screen and limiting this search to "computer files" gets "No entries found." (2) Going back to the original search, item 19 or 87 is labeled "Web resource." Clicking on that title gets full record screen with a very prominent "Connect to" box with links to the full text.There is no way to limit to "e-books". Limiting to "computer files" gets hits for some searches, none for others. It's not clear whether these include our e-book collections. Searching keyword ebrary gets nothing, so apparently no ebrary records loaded yet.

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A professor is planning a course for next semester. He asks Fran which of the journals in political science are available online.No way to do this accurately, since there's no way to limit a seach to journals, serials, periodicals, etc.. Not sure how the "computer files" limiter would work for journals.(1) Need a way to limit a search to journal titles and also to limit a subject search to only journals. just for comparison: In Pathfinder, searching subject keywords political science and limiting to format journal titles gets 714 items. (2) Need a way to limit to online items.

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A student is looking for hearings about torture, held by the House Committee on Foreign Affairs (date unknown).Keyword search house hearings torture affairs gets 2 items, both good matches.Keyword search rules the earth!

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A student asks Fran to help find technical reports on aerodynamics of hybrid cars.Keyword search aerodynamics hybrid gets nothing in test database or in Pathfinder, but several in Melvyl.I think that was the point when someone brought up the technical reports issue.

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A faculty member saw the latest issue of "Foreign Affairs" in a colleague's office, but he can't find it in the library and wonders whether we've received it yet.Title search foreign affairs gets 8 items, the first of which is the journal. Clicking on the title gets a list of volumes OLDEST FIRST. There's a large button for "View additional copies or search for a specific volume/copy." Clicking on this button just gets a display of the same set of older volumes; putting in 2006, 2007, or 2008 in the search box gets no results.This is very unclear. Also, no way that I can see to get to a full record display.

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A professor asks Fran to suggest some good new books on German history.In the Advanced Search screen, "any field" (apparently the same as keyword?) search german* history and year later than 2007 gets 8 items, all dated 2008."Keyword" and "Any field" need to be reconciled.

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A professor asks Fran to visit his class and give a short presentation on the library catalog.Tries to resize screen, but central frame containing results suddenly disappears.Whenever the user makes the window narrower than about 730-760 pixels (varies depending on browser), the main frame containing the search results is pushed down so its top is even with the bottom of the right frame.

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Arturo - non-UCB researcher (Mary)

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Arturo is planning a 4 day trip to Berkeley in the spring and wants to search online for materials about early Spanish settlements held by The Bancroft Library, his destination.
search "early spanish settlements" in single box.No useable results.

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He wants to know what archival collections and maps Bancroft holds on this topic, and see an online finding aid for any archival collections and digitized maps that might already be online.
Search for a geographic area instead: "Colima, California"Results in a pamphlet on an archeological site and a map.

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For materials that are not online, Arturo wants to page ahead of time those collections of highest interest to him. He needs to know how to page the collections ahead of time and if there are any limits to what he can page ahead.
The pamphlet and map are available, and the maps has an online copy. In the pamphlet record he clicks "request" button which asks for a name and a barcode.It is not clear what this means and there is no way to request the materials ahead of time nor information about how to contact the library (click on the library name but nothing happens).

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If there are limits on what he can page ahead, he wants to be able to create a list of those collections of highest interest to him (like a shopping cart) so he can pick and choose what he will page ahead. The list needs to show him the location of the materials so he knows what is in storage (NRLF) and what is not, so he can page those materials first (as he knows that takes 2 days).
click on and save the records, then send them to Bancroft reference desk (have to look this up separately)no listing of ref desk emails.

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If a collection he wants to request is restricted, he needs to know what that means (can he see it or not?) and what he needs to do to see it, if he can.
click on the online copy of the map and find a link in the map record to a finding aid for the entire map collection. Here there is more information about the institution, the map collection, publication rights, and access for researchers but no online way to request materials be paged and held ahead of timeneed more information in the records about requesting special collection materials (perhaps a boilerplate starement and link?)

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After his visit, he wants to go back to some of the records and decide which materials he might want to request reproductions of (digital images or photocopies) and how much that costs, how long it takes, and how he requests that to be done online.
The catalog in now way provides this information, but the finding aid does.the catalog does not provided enough information for special collection use cases.

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After he has reproductions in hand, he wants to know what the process is to request permission to publish a map he found in his upcoming book. And how does he cite the material?
The catalog in now way provides this information, but the finding aid does.the catalog does not provided enough information for special collection use cases.

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Lola - UCB undergraduate undeclared (Mary)

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Lola is writing a paper, due this week, about the women in the gold rush in California.
enters "women gold rush" in search box.5 results, none indicate if there is anything online.

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Lola's professor stipulated that she must cite primary source materials in her paper and use The Bancroft Library collections for this purpose.
has to use Bancroft collections, so adds "bancroft" to her search. one result

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Lola is unsure how to go about finding "primary source materials" so googles the phrase to find out what it means. With the definition in hand, she begin to search the catalog for materials on her topic. She want to narrow her search to just Bancroft and just primary source materials, but she wants to do it using one search box.
Go to google and types in "primary source materials" to determine if this is a primary source.finds the main library's website defining what this means. The record says somethign about this being on the online archive of california so feels this is a primary source as it is not published.

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She also wants to look only at materials that are digitized and online, so wants her search results to show this clearly.
something is online, a digital version of all the pages.success.

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She wants to see variously formatted citations for the materials in the record so she can use it in her bibliography.There is a very clear copyright statement but nothing on how to format her bibliographic entry.need a citation formatting tool in the catalog.

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Hubert - UCB Graduate Student/French (Mary)

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Hubert is the GSI for a course on historic methods and practices in French Literature education at UC Berkeley. He wants to find faculty papers for past French literature professors at Berkeley. He wants to find not only their papers but also books, newspapers articles and magazine or journal articles written by them -- preferably those that are online in full text -- as well as materials that may have been written about them.
enter "French Literature Faculty" into search boxtwo results

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In his search, he finds a small faculty paper collection (1 box) and he want to request access to the microfilm or, if no microfilm exists, wants to request one be made of the contents of the box. He needs to know how to do that and how much it will cost.
choose the Jacqueline Ellen Violette de La Harpe papers. It is one box, and also that it is restricted. How does he request to see it? What are his options? How does he find out more information?

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He finds a number of digital images in one faculty collection, some full text articles about his topic, and wants to use these in classroom teaching, put them up on Blackboard, and posslby publish them in a paper he is writing on the topic, and wants to know what is possible, and if there are any costs or restrictions involved.
there is no information on how to do this.

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Fernando - non-UCB staff/NRLF user (Scott)

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The UCD Main Library would like to store the title "Collection d'esthetique" at NRLF. I need to determine if another campus has already stored it.In staff mode, searched the title "collection d'esthetique" and limited location to NRLF. Results included the collection record and associated analytics. Although there was no summary holdings statement, I was able to determine (by looking at the collection record summary and with knowledge of the location codes) that the UCB Main Library has stored vols. 1-15, 17-24, 26-36, 38.

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The UCD Main Library has stored the serial title "Sugar y azucar" at NRLF. I need to determine what holdings were stored so I can update my local catalog record.In staff mode, searched the title "sugar y azucar" and limited location to NRLF. Result was a single record. Was able to determine that UCD Shields Library has stored vols. 54-91 (1959-96).

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A patron at the ILL desk has requested v.20 of "The Araneta Research Journal." Only the last five years of that title are on the shelf here at UCD, so I suspect it's been sent to NRLF. If so, I need to get the NRLF barcode number for v.20 before transmitting the request.In staff mode, searched the title "araneta research journal and limited location to NRLF. Result was a single record. Was able to determine that the NRLF barcode number for v.20-21 is $B 225 269.

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I'm doing some item record maintenance in my local catalog on v.6 of "Boston University Journal of Tax Law", which is stored at NRLF. I want to view the item record in OskiCat to see if that needs to be modified as well (by NRLF staff). The fastest way to get to the item record is by searching the NRLF barcode number, B 4 335 524.Not possible to search by barcode.

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UCD has stored many volumes of the US Congressional Serial Set at NRLF. Have we stored no.10332?In staff mode, searched the title "united states congressional serial set." Result was 3 records. It wasn't clear which one could have no.10332 attached, so I looked at all three. The first had 9 miscellaneous volumes attached, none of which was no.10332. The second record showed the first 10 attached volumes, indicated that there were more, and allowed me to search for no.10332. No match was found. Same result for the third record. However, I know that there's an item record in the test database for no.10332.

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A patron at my reference desk needs to see the title "Topics in Particle Physics and Cosmology" immediately. Unfortunately, it's stored at NRLF. He's willing to drive to Richmond to get it, but I need to be sure that it's available (i.e., not checked out) and that it can be circulated to him (i.e., is not restricted circulation).In staff mode, searched the title "topics in particle physics and cosmology." Result was one record with two items attached. Because I'm familiar with the structure and meaning of the location codes, I can determine from the summary screen that one copy is restricted circulation (i.e., unavailable to this patron) and the other copy is unrestricted. Looking at each item record, the circ status isn't stated explicitly. If there had been circ data in the test database, it would have been possible to determine whether or not either volume was currently checked out.

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Josh - graduate student/(ITS/WRCA/IGS) (Kendra)

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He is looking for a research report that was published either by the Texas DOT, Texas A&M, or UT Austing about traffic flow.Keyword search for 'texas traffic flow' returns three results. 1 result is at ITS, the other two have a location error. Results are skewed from lack of records.

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He is looking for a paper most likely from a conference that his thesis adviser recommended with only a rough date (1998-ish). The conference is the ITE Annual Meeting.Keyword search for 'ITE Annual Meeting' yielded 1 result.Results are skewed from lack of records.

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He is looking for a paper cited from the Transportation Research Record, no. 1076. He has report 1742 on his desk, as well as 1594. They have the same call number.Search "LC Call number" for "TA1001.5.T7 no.1076" copying the other call numbers, yielding 1 result. A paper from that report.Results are skewed from lack of records.

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Has been told to look at the works of a particular author - Juan De Dios Ortuzar.Search "Author" for "juan de dios ortuzar" with no results. The search "ortuzar, jaun de dios" No authors found, but a nearby author looks similar. Click on the result.Results are skewed from lack of records.

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Constance - undergraduate/music (Manuel)

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Looking to find various items for class and for fun:

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Bach Inventions in the Henle edition (known item, specific edition)1) keyword search "bach inventions henle" indicates no such item in test database; as, 2) author browse "bach, johann s" yields name heading with 2,502 records linked, then entering "inventions" in UT list ("Locate in Results") indicates test database holds only 3 sound recordings of Bach inventions

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Score and CD of Haydn Drum Roll Symphony (known item, score and recording, conventional/popular title)1) keyword search "drum roll symphony" turns up nothing; 2) author browse "haydn" links to heading with "806 entries," link from "806 entries" gives list of titles, entering "drum roll symphony" in "Locate in Results" slot at bottom of page gives link to uniform title heading "symphonies, h. 1, 103, e-flat major," which links to one record for sound recording; 3) author browse "haydn" link "806 entries" and entering "symphonies" in "Locate in Results" box indicates there are actually two recordings in test the database

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Score and CD of Mozart Symphony K.550 (known item, score and recording, uniform title)1) keyword search "mozart symphony 550" yields 7 records (5 sound recordings , 1 score [in an arrangement, w/o UT in bibl. record], and 1 book [no UT, as appropriate]); 2) author browse "mozart" yields list of headings, including link to 1513 entries under W.A.Mozart heading, the alph-numeric list of titles from that link allow jumping to "symphonies" from "Locate in Results" slot at bottom of page, and browsing down to K. 550 in UT list indicates 8 bibliographic records, all sound recordings

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My Heart will Go On (score for a popular song in any form, sheet music or in an anthologyability to limit to "PRINTED MUSIC" found only in "Advanced Search"

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We need a little Christmas (score for a popular song from a musical, user doesn’t know which musical)1) keyword search "we needs a little christmas" indicates item not in test database, returns screen to advance search [from Jerry Herman, Mame]ability to limit to "PRINTED MUSIC" found only in "Advanced Search"

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Recording of Strange Fruit sung by Billie Holiday (sound recording of a popular song by a specific artist)1) keyword search "billie holiday strange fruit" indicates item not in test database, returns screen to advance searchability to limit to "SOUND RECORDING" found only in "Advanced Search"

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Any hip hop music at all (sound recordings of a particular kind of music)1) subject browse "hip hop music" yields message link to search "rap (music)" instead, subject link has 18 entries in various media, 2) subject browse "hip hop" yields 9 entries in first subject heading of headings list, no sound recordings ["rap (music) is the 7th subject heading in the list] ability to limit to "SOUND RECORDING" found only in "Advanced Search"

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Browse music for trumpet and piano (score for a common combination of instruments)1) subject browse "trumpet and piano" yields list of subject headings, including "piano and trumpet music" with records linked, 2) subject browse of "piano trumpet" yields only one record with wrong subject, 3) subject browse "piano and trumpet" yields message to see correct heading instead

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Parts for Beethoven Septet (score for chamber music parts)

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DVD of the Valkyrie (video for an opera)1) keyword search "valkyrie" yields only sound recording for ballet; 2) title browse "valkyrie" yields 2 linked entries for title heading and clicking on link leads to see author/title heading, "Wagner, Richard....Walkure," which links to ten item records, including one VCD and one DVDability to limit to "PROJ. MEDIUM" found only in "Advanced Search"

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Any video of Miles Davis (video of any kind of a specific performer)ability to limit to "PROJ. MEDIUM" found only in "Advanced Search"

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Ace - undergraduate/urban design (Dori)

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Interested in case studies on how urban design has incorporated environmentally sustainable elements into an established, historic urban environmentResearch: Keyword search for "green urban design" yields 7 hits, 5 look interesting. Clicked the most interesting title and saw interesting details. Clicked the call number to browse the shelf. One entry, "California going, going; our State's struggle to remain beautiful and productive, by Samuel E. Wood Bioscience & Natural Resources :AVAILABLE, Environmental Design :AVAILABLE, Environmental Design :WITHDRAWN, Gardner (Main) Stacks :AVAILABLE, Bancroft Pamphlets:AVAILABLE, Bancroft :AVAILABLE, NRLF:AVAILABLE PRINTED MAT 1962, " is listed four times with each location, availability, and date repeated. Comments: Not sure why the initial results display reads "Relevant titles entries 1-2" and then " Other relevant titles entries 3-7." When browsing by call number, wasn't sure where the entry I clicked is displayed (further down the page, beneath the jump). Would be nice if the display listed the titles in a way that is easier to scan. There is a mixture of nested indents, links, colors, font weights, and initial or all caps; hard to scan down the list quickly. Being a novice user, unsure why some titles are repeated (journal titles). Wrote down the call number of one item, but since the "/f" wasn't highlighted like the rest of the call number, didn't realize it was a folio or what that means.

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Rosie - undergraduate/bioengineering (Heather)

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Online version of the CRC Handbook of Chemistry and PhysicsKeyword search *handbook of chemistry and physics*. 3 results, none of which were the desired item (desired item not loaded into training server). No way to limit to ebooks, even on the advanced screen. Limiting to "computer file" gets 0 results (CRC ebooks evidently not loaded into training server).As others have pointed out, not being able to limit to ebooks (or even online resources) is a real issue.

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Conference proceedings from the World Biomaterials Congress, 2004Entered *world biomaterials congress* into default keyword search on entry screen. No results (records not loaded into training server), but a helpful zero-results response: Did you mean world biometrics congress? more »Clicking "more" link takes me to a menu where I can pick from variants of all three words: "world," "biomaterials," and "congress." No variations are given for world or congress (too bad it's not smart enough to suggest "international" or "conference") but for "biomaterials," suggested alternate words are "biometrics," "biometrically," "boatbills" (?), "boater," "biometric" and "bicameral," among others.

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Books on the ethics of nanotechnologyEntered *nanotechnology ethics" into default keyword search on entry screen; 1 result, an ebook, in which the link to its online location was very prominently displayed. Tried a second search (after my hypothetical student consulted with a hypothetical librarian): (nanotechnology OR nanoscience OR nanomaterials) AND ethics -- 1 result, the same title as before. not sure if this is an issue with Boolean search capabilities or with the small number of records loaded into the training server.The search suggestions are getting annoying -- "Did you mean nanette ethics?" "ethics and Nanette or innocence or nonmaterial?"

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Full text of article from citation: Developments in macromolecular drug delivery. Belting M, Wittrup A. Methods Mol Biol. 2009;480:1-10.

Entered *methods mol biol* as a Title search on entry screen. 0 results, takes me to a browse-title list. Very frustrating, since that's a standard abbreviation for the journal, and when I do the search in Melvyl, the correct record shows up since a Journal Title search also searches the 210 (abbreviated title) field. Evidently Title in Oskicat doesn't search that field.Did second search for *methods in molecular biology* in the Title field; found over 400 records (each vol. is cataloged individually) sorted in more or less ascending vol. no. order, with some gaps. Clicking on any of these volumes leads to a prominently displayed "Connect to" link which only leads to the LoC Table of Contents!! Odd, since we have all volumes available online through Springer.

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The latest edition of Campbell's Biology (intro bio textbook)Entered *campbell biology* as a Keyword search on entry screen. 5 results, none of them the desired item; desired item is evidently not in the training server.Keyword search does seem to allow multi-field searching; it found items with "campbell" in the author field and "biology" in the title field, even though none of the items was the one I wanted. Tried the "Find it in other libraries" WorldCat button, and it didn't work (couldn't load the page). Don't know if anyone else has experienced this.

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The most recently received issue of Science (print preferred)Entered *science* as a Keyword search on the entry screen. 8827 results, no way to limit to periodical title, no way to search by "title begins with," no way to sort or drill down to find the desired item.Searching by Title results in default title browse (Science is first result), which makes it possible to find one-word titles; however, the naive user might input a title search as keyword, resulting in a mess of results, not relevance-ranked in any useful way.

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Tom - community user (Heather)

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Wants to know what books the library has by Jared Diamond.Entered *jared diamond* as an Author search on the entry screen. Error msg: "No authors found; nearby Authors are..." then a prompt slightly lower down to "change search to diamond, jared." Clicked "diamond, jared" link, but only found one result. Other titles evidently not in training server.

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- Wants information on antibiotic allergies - what is the lowest dose at which a person with severe penicillin allergy would be adversely affected?Entered *antibiotic allergy* as a Keyword search on the entry screen. 1 result (off-topic), but this isn't the type of question which would be answered adequately by a catalog search anyway.

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- Wants to know where he can find the latest issue of JAMA.Entered *jama* as a Title search on the entry screen. Title browse cross-references to Journal of the American Medical Association, but clicking on that link leads only to a book ABOUT the AMA that contained the journal's title in the 630 field. JAMA is apparently not loaded into the training server, and the cross-reference from a title browse search to a subject field is confusing.

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- Wants to help his son research California desert ecology for a high school science paper.Entered *california desert ecology* as a Keyword search on the entry screen. 4 results, all on-topic. Probably not many records in the training server on this topic.Can't figure out how to view a full item record (including call number) without clicking on the MARC button.

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Cathy - undergraduate/political science (Jesse)