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Inventory of Mobile Phone-Based Data Collection Projects

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Compiled by MobileActive.org (April/May 2010) for UN Global Pulse (http://www.unglobalpulse.org/)

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Usability tips: This spreadsheet is not editable online, but you can downloaded as an xls file to your desktop and sort by "Data Type/Category", "Project Name", "General Size" or "Country/Region"

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Disclaimer: This inventory is by no means exhaustive; it is a result of voluntary submissions by project coordinators after a public call for projects, and outreach/research by the MobileActive.org staff. We look forward to adding to and expanding the list with your input.

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Basic Project InformationOverviewData Collection DetailsAssessment

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Project NameOrganizationCountry or RegionSiteBrief Description Data Type/CategoryPlatform UsedData Source (who is collecting or reporting the information)Content of dataGeneral size Size of data collection effort (# of people targeted, size of SMS list, # of responses)Who is collecting data? (public/bottom-up or "trained professionals/surveyers") Frequency of data collectionQuality of dataPotential for scale? Notes

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Real-Time Bio-surveillance ProgrammeLIRNEasiaIndia and Sri Lankawww.lirneasia.netReal-time Biosurveillance Program pilot tested in India & Sri Lanka for 2 years: The system digitizes all patient clinical records using a java based mHealthSurvey mobile application (data is digitized and submitted by local nurses or recruited data entry assistants), which is in the order of 100 records per day per health facility. The daily accumulated data is analyzed by epidemiologist using time series and spatio-temporal statistical algorithms. The probable disease outbreaks are visualized through the T-Cube Web Interface interface. Detected adverse events are then disseminated to medical officer, health inspectors, and nurses in the form of SMS, Email, and Web using the Sahana Alerting Broker. We been able to detect and inform of escalating diseases of Chickenpox, Dengue, Acute Diarrheal Disease, Respiratory Tract Infections, Viral Fevers in India and Sri Lanka. HealthJava 2 Micro Edition software developed on MIDP2.0 and CLDC 1.1 java stack, which allows the application to be used on any java enabled mobile phone; data is transmitted over GPRS but also allows for off-line operations in the absence of cellular connectivityIntermediary - Health workerspatient disease, syndrome, and demographic data; specifically – case reported date, case reported location, gender, age group, disease name, symptoms, and signs.100 - 1,000 (recurring daily)100 records per day per health facilityGrassroots-level nurses and hired data entry assistantsDailyData submitted by nurses in India are very reliable, as low as 4% errors. Data entry assistants in Sri Lanka have been mis-coding with errors up to 45%.The government of Sri Lanka is ready to take over the system and scale it from the pilot sites in to two Districts.

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Agriculture MobileAgiculture MobileSudan / Khartoumwww.ttea.gov.sdThis program utilized SMS to disseminated price and production information to the farmer in rural area, The farmers receive the information in short massage on their mobile phone after subscribing in services by sending latter to the cod servicesAgricultureSMSOfficial #s - (price & product information)Price and production information100-1,000 (recurring bi-weekly)500sPublicBi-weekly

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KickStart (Gates Funded) Synovate Kenya & Tanzaniawww.synovate.comKickStart produces manual water pumps used for irrigation and have a database of over 38,0000 pump users mobile phone numbers in Kenya and Tanzania. A random sample of 1,000 was achieved in each of the 2 countries in April 2010. A structured 15 minutes questionnaire was administered telephonically through CATI. The survey was administered in Kiswahili in both countries. The survey will be carried out on a monthly basis for 8 months (April 2010 to November 2010) Agriculture CustomIntermediary - interviewerPump awareness, experiences and impact.1,000-10,000 (recurring monthly)1000 per country per month (2 countries X 8 waves) 16,000Synovate interviewersMonthly An attrition rate of approximately 50% . Respondents unwilling to answer personal questions on household durables and aspirations over the phone. Network connectivity issues for some of the networks. Can be scaled up to the entire customer database but its subject to availability of modern CATI facilities Given that cross-network charges are high, the CATI facilities need to be supported by a system that allows for same network calls. A substantial number of farmers are not available during the day (phone switched off) and call backs have to be rescheduled for early evening - up to 9pm.

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AGRA (Gates Funded)Synovate Kenya, Tanzania & Uganda AGRA is expanding and strengthening networks of agro dealers or small retailers so as to boost the expertise available to small scale farmers in the breadbasket areas of Kenya, Uganda and Tanzania. These agro dealer will advice farmers on wise and efficient use of farm inputs. Since farmers’ numbers were not readily available, Synovate collected primary telephonic contacts. A random sample of 1,000 was drawn for each country for the April 2010 survey. A structured 8 minutes questionnaire was administered telephonically through CATI. The survey was administered in multiple languages (3+) in each country. The survey will be carried out on a every 2 months for 8 months (April 2010 to November 2010) Agriculture CustomIntermediary - interviewerAgro dealers service reach and use 1,000-10,000 (recurring bi-monthly)(1000 per country every 2 months - 3 countries X 4waves) 12,000Synovate interviewersEvery 2 Months (panel) Survey on going Scaling up is subject to availability of farmers phone numbers in selected districts which have a fairly low mobile phone incidence. Such numbers are not readily available. Running mobile surveys across multiple languages presents a unique challenge of scheduling (Calls have to be scheduled by availability of the interviewers who speak the various languages).

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IITA (Gates Funded)Synovate TanzaniaAs part of DEWN (Digital Early Warning Network) farmers from 10 districts in the Lake Zone region of Tanzania were trained to recognize Cassava Mosaic Disease and Cassava Brown Streak Disease. A data base of 300 farmers’ phone numbers has been provided and they will be called every month for a 8 minutes telephonic survey The survey will be carried out every month for 7 months (May 2010 to November 2010) Agriculture CustomIntermediary - interviewerCassava Disease recognition 100-1,000 (monthly)(300 every month for 7 waves) 2,100 Synovate interviewersMonthly Surveys yet to start Scaling to the entire database is possible since the number are few (moving to attempt SMS based surveys - see below)

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IITA (Gates Funded)SynovateTanzaniaSimilar to the voice surveys (above). Text surveys through SMS will be sent every month to approximately 60 farmers groups. Each survey will have 1 or 2 questions.Agriculture Targeted public (eventually)Cassava Disease recognition 100-1,000 (monthly)(I country 60 per month X 8 waves) 480Synovate Monthly Yet to start Scaling up is possible if phone numbers are available

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AATF (Gates Funded)Synovate Kenya, Tanzania & Uganda AATF is running a project in the maize growing areas of Kenya, Uganda and Tanzania to enable smallholder farmers access striga management maize (IR maize). Since farmers’ phone numbers were not readily available, Synovate collected primary telephonic contacts. A random sample of 1,000 was drawn for each country for the April 2010 survey. A structured 8 minutes questionnaire was administered telephonically through CATI. The survey was administered in multiple languages (3+) in each country. The survey will be carried out monthly for 8 months (April 2010 to November 2010) Agriculture CustomIntermediary - interviewerAwareness and use of IR maize 1,000-10,000 (bi-monthly)(1000 per country every 2 months - 2 countries X 4 waves) 8 ,000Synovate interviewersEvery 2 Months (panel) Survey on going - Running mobile surveys across multiple languages presents a unique challenge of scheduling (Calls have to be scheduled by availability of the interviewers who speak the various languages). Scaling up is subject to availability of farmers phone numbers in selected districts which have a fairly low mobile phone incidence. Such numbers are not readily available.

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EADD (Gates Funded)Synovate Kenya & Uganda The EADD project seeks to boost the yields and incomes of small dairy farmers through integrated intervention in dairy production, market access and knowledge application. They have provided a list of farmers’ mobile numbers and every month 1,000 respondents will be called in each of the 2 countries for a structured 8 minutes interview through CATI. The survey will be administered in multiple languages in each country The survey will be carried out monthly for 8 months (April 2010 to November 2010) Agriculture CustomIntermediary - interviewerDairy management/production 1,000-10,000 (monthly)(1,000 per country monthly - 2 countries X 8 waves) 16 ,000Synovate interviewersMonthly Survey on going - attrition rate for the on-going survey is close to 50% Scaling up is possible mobile phone but its dependent on quality and availability of mobile numbers

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KickStart (Gates Funded) SynovateKenya &TanzaniaSimilar to the voice surveys. Text surveys through SMS and USSD will be sent out on a monthly basis to approximately 200 farmers or dealers per country. Each survey will have 1 or 2 questions.Agriculture Targeted public (eventually)Pump awareness, experiences and impact.100-1,000 (monthly)(200 per month per country - 2 countries X 8 waves) 3200Synovate Monthly Yet to start Scaling up is possible if phone numbers are available USSD option is only available in Kenya and not in Uganda or Tanzania. The USSD/SMS system should have been up and running by March 2010 but there has been delays from the mobile provider mainly because toll free text options are not that common. It is difficult to pinpoint the language to use for the SMS surveys in Uganda where multiple languages are used as its unclear as to how to establish which language goes to which respondent. We anticipate a low response rate for the SMS/USSD surveys.

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AGRA (Gates Funded)SynovateKenya, Tanzania & Uganda Similar to the voice surveys. Text surveys through SMS and USSD will be sent out every 2 months to approximately 200 farmers per country. Each survey will have 1 or 2 questions.Agriculture Targeted public (eventually)Agro dealers service reach and use 100-1,000 (bi-monthly)(200 every 2 month per country - 3 countries X 4 waves) 2400Synovate Every 2 months Yet to start Scaling up is possible if phone numbers are available

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AATF (Gates Funded)SynovateKenya, Tanzania & Uganda Similar to the voice surveys. Text surveys through SMS and USSD will be sent out every 2 months to approximately 200 farmers per country. Each survey will have 1 or 2 questions.Agriculture Targeted public (eventually)Awareness and use of IR maize 100-1,000 (bi-monthly)(200 every 2 month per country - 3 countries X 4 waves) 2400Synovate Every 2 months Yet to start Scaling up is possible if phone numbers are available

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EADD (Gates Funded)SynovateKenya & Uganda Similar to the voice surveys. Text surveys through SMS and USSD will be sent out on a monthly basis to approximately 200 farmers per country. Each survey will have 1 or 2 questions.Agriculture Targeted public (eventually)Dairy management/production 100-1,000 (monthly)(200 per month per country - 2 countries X 8 waves) 3200Synovate Monthly Yet to start Scaling up is possible if phone numbers are available

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Farm Africa SynovateKenya 2,054 interviews ; study targeted livestock farmers and vets and sought to understand the usage of vet services (cost of animal medication, frequency of purchase, who provides vet services, most prevalent diseases, etc). A structured 30 minutes questionnaire was administered over the phone. Agriculture Intermediary - interviewerLivestock Management and vet service usage 100-1,000A sample of 1627 subsistence farmers, 70 commercial farmers and 357 vet techniciansSynovate interviewersad-hoc one off To achieve the sample about 5,000 calls were made (success rate of about 30%). The low success rate was mainly owing to incorrect numbers or unavailability. It is difficult to deal with questions on pricing over the phone. The sample has a lower representation of females. A 30 minutes survey was too long for a telephonic survey. The bulk of Kenyan farmers are subsistence and its estimated that at least 50% of the Synovates’ in-house telephonic data base is made up of such farmers and up to 7,000 farmers can be called in a given month.It is difficult to get lists of commercial farmers and vet technicians as this is built through referrals and a number of them are unwilling to participate in voice surveys.

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CFC-StanbicSynovateKenya This was a customer satisfaction study for one of the local banks. Lists of customers (corporate and retail) were provided by the bank. A 20 minutes telephonic questionnaire was administered over the phone. Banking servicesCustomer service surveyCustomer satisfaction Under 100410 retail customers and 85 businesses. Synovate interviewersQuarterly NACan be scaled up to all bank customers.Quarterly surveys to bank customers who in some cases are also the elite are not well received as some customers are called multiple times

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Synovate Pan Africa SynovateKenya www.synovate.com2000 interviews per quarter with a national sample; study targets the general population and is an opinion poll that rates presidential and government performance against predetermined measures using a structured 10 minutes questionnaire administered through CATI (Computer Assisted telephonic Interviews)CivicIntermediary - interviewerPresidential polling and rating government performance 1,000-10,000 (recurring quarterly)2000 respondents per wave Synovate interviewersQuarterly Typically the survey records an attrition of 20% - 30% Synovate has a database of over 30,000 telephonic numbers collected through face to face interviews since 2008. The survey could be scaled up to 5,000 calls per quarter using the current infrastructure. Findings are published in the local newspaper and it generates a lot of interest

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Nation Group SynovateKenya The study sought to gauge publics' opinion about current political issues and the results were published in the Sunday Nation newspaper. A structured 8 minutes telephonic questionnaire translated into Kiswahili was used. CivicIntermediary - interviewerPublics opinion about a current political issue 100-1,000839 interviewsSynovate interviewersad-hoc one off Can be scaled up depending on the availability of phone numbers

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2010 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramEgyptTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.CivicN/ATBDN/ATBD

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2011 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramNicaraguaict@ndi.orgTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.CivicDrupal/Managing News, the rest TBDN/ATBDN/ATBD

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Gaza Youth SMS Info and Polling ServiceSouktel (implementing partner: MercyCorps)Middle East (Palestine)www.souktel.org Youth-managed polling of 1,100 young Gazans on democracy/governance topics and education/training needs. Civic Souktel Aidlink - SMS Survey Application: Web and SMS-based survey creation and campaign managementTargeted public Issue-specific quantitative data/multiple choice response data, disaggregated by location.100-1,000 (monthly)1,100 youth beneficiaries participating in monthly polls/data surveys. System managed by committee of 10 youth leaders. Surveys sent directly to beneficiaries; no intermediary data collectorsMonthly High: Multiple choice/scaled menus reduce user errorHigh: Easily scalable with no additional hardware/software requirements

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Darfur/Southern Sudan Community News and Feedback ServiceSouktel (implementing partner: EDC Inc.)East Africa (Sudan)www.souktel.org Multi-use service: 1) Gathering of community feedback on radio programs broadcast by implementing partner; 2) Verification of radio transmission quality in local communities; 3) field reporting of local news eventsCivic - democracy/governanceSouktel Aidlink - SMS Survey Application: Web and SMS-based survey creation and campaign managementTargeted public (field monitors and beneficiaries)1) Radio program feedback: Scaled quantitative responses; 2) radio transmission surveys: multiple choice responses re. quality and nature of transmission quality; 3) news surveys: Qualitative free text responses100-1,000200 pilot users as of Apr. 20101) Radio program feedback: received directly from beneficiaries; 2) Radio transmission surveys: data collected by field monitors; 3) field news reporting: data submission only by authorized local news team membersTBDHigh: Multiple choice/scaled menus reduce user errorHigh: Anticipated scale-up across Darfur/Southern Sudan without additional hardware/software needed

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Building Bridges Peace CampaignButterfly Works, Media Focus on AfricaKenyahttp://buildingbridges.co.keThe aim of Building Bridges is to raise awareness and reward citizens involved in peacemaking and to encourage Kenyans to start new peace building initiatives.Registered initiatives will be visible on the ushahidi map, the integration of ushahidi into a joomla component allows people to update their initiatives and comment on their projects, create networks etc. People without internet access can report via sms shortcode (IMS system) and will be supported via a data handling team as well as local facilitators in all provinces.Civic - Peace and Conflict, awareness creation, empowermentushahidi Crowdsourced (voluntary participation)mapping description of peace initiatives, time line showing updated initiative over time, forum and comment function, information on peace partners per region with contact and support information100-1,000media mix aiming at reaching out to all regions of Kenya. Currently, since launch on 12th of April:1. Estimated number of targeted people in the campaign so far;- 10,000people all over Kenya.
2. SMSs sent;- through Media Focus and PeaceNet - 5,625
3. Responses through SMSs;- 919
* contacted so far numbers;- 390
4. Email responses;- 100
5. Website registrations;- 140
6. Submitted Initiatives in the website;- 84,
Crowdsourcing with monitoring of verified data input by local data handling teamDailyNo M&E yet. Data input by target group directly, support and follow up by data handling team for reality check. Platform accompanied by country wiede cross media campaign, creating public awareness on the project > self controlThe platform integrated in the joomla environment can be used for other countries and projects. The joomla component facilitates the possibility to adjust design, categories and content of the website.

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Jordan Elections 2010 Hayat Center for Civil Society Development and NDI Jordanwww.jordanelection.com Survey to measure the extent of youth participation in the coming House of Representatives elections & effort to study youth political attitudes and challenges to youth political participation.Civic Participation ???Intermediary - field activists/volunteersQuestions about youth political attitudes (ex: "were you registered to vote in the 2007 parliamentary election?" "Will you participate in the upcoming election" "Do you expect the upcoming electoral process to be fair?"1,000-10,00035 field activists interviewed 2,100 youth chosen according to statistically accurate random sampling techniques and weighting (done by third party expert statisticians) - random sample representing youth 18-30 years of age in Jordan.Trained local youth advocatesDuring February. (This was not election day related observation-rather a survey on youth attitudes and participation. Web-site will make it clearer.)Verified and analyzed by expert statisticians.

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Iraqi Women Peace-Builders SMS Info ServiceSouktel (implementing partner: MercyCorps)Middle East (Iraq)www.souktel.org Data collection from female community leaders on training/resource needs--to facilitate enhanced service delivery by implementing partner Mercy CorpsCivic Participation - Education, Democracy/GovernanceSouktel Aidlink - SMS Survey Application: Web and SMS-based survey creation and campaign managementTargeted public (community leaders/beneficiaries)Multiple choice needs assessment surveys. Topics include: Training needs, resource support needs.100-1,000150 female community leaders in Northern Iraqi governoratesSurveys sent directly to beneficiaries; no intermediary data collectorsAd hocHigh: Multiple choice/scaled menus reduce user errorHigh: Easily scalable with no additional hardware/software requirements

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Umeme (power generating company) SynovateUganda The study is similar to the UTL one above , it was customer satisfaction surveys that run on a quarterly basis with a sample of 400 Umeme customers. Numbers were provided by the client and a 20 minutes questionnaire was administered over the phone .Customer ServiceSurvey - customer service customer satisfaction 1,000-10,0001,600 (400 per quarter)Synovate interviewersad-hoc one off

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AppLabGrameen FoundationUgandahttp://www.grameenfoundation.applab.org/section/indexODK Collect has been used by AppLab since November 2008 by shared phone operators (SPO) in rural Uganda. The SPOs survey their customers about available phone-based services and the results are used to guide the development of services Customer Service SurveysODKTargeted Public (opinion/survey) N/A

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TigoSynovateTanzaniaA customer satisfaction survey for Tigo a leading mobile provider company in Tanzania. Tigo provided a different list of telephone numbers every month from which 1,000 were randomly picked for telephonic interviews every month for 12 months. A 10 minutes questionnaire was used Customer Service SurveysSurvey - customer servicecustomer satisfaction 1,000-10,000 (recurring monthly)1000 interviews per month- total 12,000 per annum Synovate interviewersMonthly Can be scaled up to the entire customer base however Synovate's' CATI facilities in Tanzania can only currently handle 3,000 calls per monthAlthough the surveys were supposed to be 10 minutes, calls average 14 minutes.

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Zain SynovateTanzaniaThis is similar to the Tigo study the only differences being it was done one-off with a sample of 2,000. Zain provided a list of approximately 10,000 mobile numbers from which random numbers were selected for CATI and a 10 minutes structured questionnaire was used. Customer Service SurveysSurvey - customer service customer satisfaction 1,000-10,000 2,000 interviewsSynovate interviewersad-hoc one off Can be scaled up to the entire customer base however Synovate's CATI facilities in Tanzania can only currently handle 3,000 calls per month

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UTLSynovateUganda This was a customer satisfaction survey for UTL that ran across 4 waves with 200 interviews carried out in each wave. Client provided a list of names and interviews were made telephonically using a 20 minutes questionnaire.Customer Service SurveysSurvey - customer service customer satisfaction 100-1,0001000 (200 per quarter) Synovate interviewersQuarterly Can be scaled up to the entire customer base however Synovate's CATI facilities in Uganda can only currently handle 5,000 calls per month

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Using Mobile Phones to collect Education Management Information System (EMIS) School-based dataMobiletools, University of Jyvaskyla,FinlandGhana,Ashanti Regionwww.movel.fi/getdemoThe piloting covered 35 head teachers from two districts in the Ashanti Region of Ghana. All the 21 educational statisticians from the region were also covered. They demonstrated how mobiles could be used to gather faster, easier, simple, cost effective and reliable school-based data for educational planning. Their views and opinions are being analyzed.EducationAll mobile phones with support for J2ME, GPRS and colour screenOfficials (teachers)Educational statistics personnel would text data collection instrument from web server to school head teachers on the field who have their mobile phone numbers in the system. The recipients would respond to the questionnaires and press send button. The responses are then fetched from their mobile applications unto the server in the District/Regional/National offices for educational planning.Under 100 (recurring)35 head teachers and 21statistics officers for Ghana Education Service demonstrated how mobile phones are used for school-based data gathering. They also assessed the new system as compared to the existing methods.Headteachers and district statistics officers collecting for regional and national planning (bottom-up)The project was piloted in 2 districts from November 1, 2009 to January 30, 2010Now writing the findings - The raw data collected reveals great potential of acceptability and success of the project.Findings and suggestions would be given to the Ghana Education Service for larger piloting and subsequent adoption for its census and other data collection.

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Children's Poll and Speak Out CampaignUNICEF IraqIraqin development (target launch November 2010)"In line with article 12 of the Convention on the Rights of the Child (CRC) which states “State Parties shall assure to the child who is capable of forming his or her own views the right to express those views freely in all matters affecting the child…and for this purpose, the child shall in particular be provided the opportunity to be heard…”, UNICEF Iraq plans to collect the views of Iraqi children through mobile technology on the current issues they face and the future aspirations they have. These views will be collected through two mobile telephone applications: a Children’s Poll and Audio/Photo Messages to the Prime Minister. The objectives of these are to: 1. Provide Iraqi children with a platform through which they can express themselves and be heard; 2. Raise awareness and understanding of the situation of children; 3. Support UNICEF Iraq’s evidence-based advocacy strategy of making an urgent call to action to make investments in children and bring children’s issues, concerns, and rights to the center of Iraq’s development agenda; 4. Support UNICEF Iraq’s strategic objective of building an “Iraq Fit for Children” movement, in line with the global “A World Fit for Children” outcome document of the General Assembly Special Session on Children in 2002, which Iraq has agreed to."Education, Children's rights Targeted public (specific outreach for particpantsthrough schools and NGOs)N/AThe sms poll will be through schools (teachers) for in-school kids, they will facilitate the response of the sms poll (1 question, multiple choice), the details of the question categories and the operationalization will be determined by mid-june after a series of consultations. For out-of-school kids we'll go through NGO partners and Youth organizationsNot launched yet - The timeline is to have prototypes ready and tested by August, roll out early october (sms poll and voice messages either in tandem or phased out)
and run up (with comms campaign included) to CRC 21 event in November 20th.

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CU@SCHOOLSNV Uganda in partnership with Makerere University CIT, Ministry of Education, Mbale and Kiboga Districts, Flora Famiy Foundation and TwawezaMbale and Kiboga districtshttp://www.snvworld.org/CU@SCHOOL collects weekly data on pupil and teacher attendance from 100 schools using mobile phones. Data is visualized at District Education Office who can take appropriate action (T&P absenteeism BIG problem in Ug!). Selected information is automatically forwarded by SMS to relevant actors in the community for their action. Education, School attendanceOpenXdata (www.openxdata.org, developed by Makerere University CIT and consortium)Official #s (teachers reporting attendance)Weekly pupil and teacher attendance reports from 100 schools100-1,000 (recurring weekly)100 schoolsHead teachersWeekly being evaluatedHigh

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2010 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramUganda Democratic Monitoring Group - DemGroupUgandaCitizen and trained long term observer reporting during the pre-election period using basic SMS reports. Trained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process. In this case tools are being built by Ugandan firm Mount Batten, Development Seed and NDI technology team.Election MonitoringDrupal/Managing News, SlingShot SMS module, local short code, USB cell modem, Clickatell for outbound messagingIntermediary - election monitorsPre-election incident reporting, election day reporting TBD100-1,000Citizens for citizen reporting components, & Trained citizen election monitorsDaily during pre-election period citizen reporting phase, several reports per day on election day from thousands of trained observers and citizens.TBDThe system will be designed to scale to other programs and election environments.

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Montenegro Independence Referendum: 2006 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramCenter for Democratic Transition - CDTMontenegrohttp://www.cdtmn.orgTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process. In this case qualitative, turnout, incidents and results data was transferred - and a parallel vote tabulation (PVT) was used to accurately project the result for independence referendum.Election MonitoringMicrosoft Access, IIS w/ custom ASP scripts, SMS Reception software package, Clickatell GatewayIntermediary - election monitorsQualitative and quantitative responses to 8-10 questions about the quality of the electoral process observed. Voter turnout data reported at 3 intervals during election day. Referendum results data used to project result based using parallel vote tabulation methodology.Under 100200 observersTrained citizen election monitorsSeveral messages per observer per day on election day.High due to structured form data from trained observers, SMS confirmation and SMS data verification used.This was the first attempt at a system that did prove to scale, handled hundreds of messages per minute during reporting periods. The methodology and technologies have been used and improved for similar election monitoring programs between 2006 - 2010

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Indonesia Legislative Elections: 2004 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramIndonesiaTrained citizen election monitors sent "ready to report" SMS messages to a central call center database system where callback requests were queued and phone operators called the observers back for verbal reports.Election MonitoringIntermediary - election monitorsSMS messages, ready to report messagesN/ATrained citizen election monitors1-3 message per day per observerHigh, simple "ready to report" message to initiate callbackThis simple approach is easy to implement and does scale assuming you use a gateway that can handle anticipate volume of inboud/outbound messages

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Montenegro General Elections: 2006 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramCenter for Democratic Transition - CDTMontenegrohttp://www.cdtmn.orgTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringMicrosoft Access, IIS w/ custom ASP scripts, SMS Reception software package, Clickatell GatewayIntermediary - election monitorsN/ATrained citizen election monitorsSeveral messages per observer per day on election day.High due to structured form data from trained observers, SMS confirmation and SMS data verification used.This project was a replica of the 2006 independence referendum and was implemented by the civic partners with limited technical assistance from NDI. Thus the project was replicable.

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Albania Local Government Elections: 2007 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramCoalition of seven local nongovernmental organizationsAlbaniaTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process. Election MonitoringMicrosoft Access, IIS w/ custom ASP scripts, SMS Reception software package, Clickatell GatewayIntermediary - election monitorsVoter turnout, qualitative question responses, incident reports and results were reported.N/A1276 observers, 51,000 messages sent / rec'd including training day and EDayTrained citizen election monitors12,068 messages rec'd per day, 28,968 messages sent per dayHigh due to structured form data from trained observers, SMS confirmation and SMS data verification used.The system scales, handled hundreds of messages per minute during reporting periods. The methodology and technologies have been used and improved for similar election monitoring programs between 2006 - 2010

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Bahrain Parliamentary Elections: 2006 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramBahrain Transparency SocietyBahrainTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringMicrosoft Access, IIS w/ custom ASP scripts, SMS Reception software package, tethered phones for receiving.Intermediary - election monitorsVoter turnout, qualitative question responses, incident reports and results were reported.N/ATrained citizen election monitors1-3 message per day per observer

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Sierra Leone Presidential Elections: 2007 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramNational Election Watch - NEWSierra LeoneTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringMicrosoft Access, IIS w/ custom ASP scripts, SMS Reception software package, 7 USB-tethered mobile phones to receive.Intermediary - election monitorsVoter turnout, qualitative question responses, incident reports and results were reported.100-1,000500 observersTrained citizen election monitorsHigh due to structured form data from trained observers, SMS confirmation and SMS data verification used.The system and approach scales, but in this case was limited due to the mobile infrastructure and services that necessitated tethering phones to the laptop for incoming messages rather than the more scalable shortcode or international gateway provider approaches. The methodology and technologies have been used and improved for similar election monitoring programs between 2006 - 2010

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2008 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramZimbabwe Election Support Network - ZESNZimbabweTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringMicrosoft Access, IIS w/ custom ASP scripts, SMS Reception software package.Intermediary - election monitorsVoter turnout, qualitative question responses, incident reports and results were reported.N/ATrained citizen election monitorsThe system scales, handled hundreds of messages per minute during reporting periods. The methodology and technologies have been used and improved for similar election monitoring programs between 2006 - 2010

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2008 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramCoalition of Domestic Election Observers - CODEOGhanaTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringMicrosoft Access, IIS w/ custom ASP scripts, SMS Reception software package, Clickatell Gateway for send/receiveIntermediary - election monitorsVoter turnout, qualitative question responses, incident reports and results were reported.1,000-10,0001070 observers 5-6 reportsTrained citizen election monitors5-6 reports per observer on election day, 6-7000 reports collected per day.High due to structured form data from trained observers, SMS confirmation and SMS data verification used. Most accurate PVT result ever due in part to good SMS reporting toolsThe system scales, handled hundreds of messages per minute during reporting periods. The methodology and technologies have been used and improved for similar election monitoring programs between 2006 - 2010

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2009 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramLebanese Association for Democratic Elections - LADELebanonwww.observe.ladeleb.org/ & http://www.lade.org.lbTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringIntermediary - election monitorsN/ATrained citizen election monitors

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2009 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) Programs SHAMS - coalition of Iraqi NGOSIraq - KurdistanTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringIntermediary - election monitorsVoter turnout, qualitative question responses, incident reports were reported.N/ATrained citizen election monitors

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2010 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramCivic Network OPORAUkrainehttp://www.opora.org.ua/Trained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringIntermediary - election monitorsVoter turnout, qualitative question responses, incident reports and results were reported.1,000-10,0001003 observersTrained citizen election monitors

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2010 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) Programs SHAMS - coalition of 113 NGOS in IraqIraqhttp://www.sun-network.org/index.php?l=3Trained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringCustom IIS web application, SMS Reception Center?Intermediary - election monitorsVoter turnout, qualitative question responses, incident reports were reported.N/ATrained citizen election monitors

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2010 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramGeorgiaTrained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process.Election MonitoringIntermediary - election monitorsTBDN/ATrained citizen election monitorsTBD

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2011 Nonpartisan citizen domestic election monitoring project - National Democratic Institute (NDI) ProgramConsortium of Nigerian civic organizationsNigeriaict@ndi.orgCitizen and trained long term observer reporting during the pre-election period using basic SMS reports. Trained citizen election monitors provide election day reports via SMS to a central system that is then used to analyze and visualize aggregate election monitoring information so that groups can assess the quality of the electoral process. Election MonitoringDrupal/Managing News, the rest TBDIntermediary - election monitorsPre-election incident reporting, election day reporting TBDN/ACitizens, trained citizen election monitorsTBD

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Person Finder Mobile"Unfortunately, while we produced a working application for Android phones, we were not successful in establishing partnerships with any gov agencies, NGOs, or international relief agencies in order to get phones with the app loaded and into the hands of volunteers on the ground."Haiti http://person-finder-mobile.appspot.com/Person Finder Mobile was conceived in the first week after the Jan 2010 Haiti earthquake to support the efforts of the main Person Finder site at http://haiticrisis.appspot.com. Intent was to produce an "offline" version of Person Finder that volunteers on the ground could use to help locate missing or displaced persons -- rather than relying on unstructured text messages, tweets, or blog posts, Person Finder Mobile gives a volunteer on the ground a tool to tap into the vast majority of the population that have not yet contacted friends and relatives, or reported their loved ones as missing personsEmergencyPerson Finder Mobile is built on Open Data Kit (ODK), which in turn is built upon JavaRosa, which is a J2ME XForm parsing library for mobile devices. [ODK, Xform/PFIF]N/A Person FinderTBDNot yet functional - has not been deployed (no partner orgs in Haiti) - The content intended to be collected was based on the Person Finder utilities that sprouted up after the Haiti quake in Jan 2010. We modified the Collect project from Open Data Kit to fit some Haiti-specific requirements, and made some slight improvements in the Aggregate project as well. The collection form was bilingual (English, Creole) and conformed to the PFIF spec zesty.ca/pfif/. (MAYBE: currently tracking 55100 records: http://haiticrisis.appspot.com/)N/AunknownNever deployed -- "Unfortunately, while we produced a working application for Android phones, we were not successful in establishing partnerships with any gov agencies, NGOs, or international relief agencies in order to get phones with the app loaded and into the hands of volunteers on the ground."

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Ushahidi HaitiUshahidi, Tufts UniversityHaitihttp://haiti.ushahidi.com/Emergency - Natural DisasterUshahidiCrowdsourced/Citizen Reports Public submitting info on help/food/water/shelter needed at various sites 1,000-10,0003,573 reports submitted (2,218 were SMS reports)Public in Haiti - shortcode was set up and publicized through word of mouth and some mediaAd hoc (heaviest traffic/spike in reports coming in around 7-10 days after the earthquake)Varies - some reports were verified and actionable (shared with response orgs), others were unverified or redundantUshahidi is being experimented with in various contexts - biggest obstacles include doing a review to determine effectiveness, and getting short codes set up before a crisis hits, so public knows the number to use already

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Automated External Defibrillator (AED) Geotagging ProjectFirst Aid CorpsGlobalwww.firstaidcorps.orgTo get smartphone users to geotag AEDs throughout the world (To view map for the United States alone, go to http://maps.google.com/maps/ms?ie=UTF8&hl=en&msa=0&msid=106069377598790155454.0004720325247dc0c953a&ll=40.111689,-95.800781&spn=29.392515,89.648438&z=4)Emergency, MedicaliPhone "beextra", Droid "ShowNearby AED"Crowdsourced/Citizen Reports (voluntary participation)Data ( map and description of AED location, including photo ) received is fed back into smartphone apps : iPhone "AED Nearby", Droid "ShowNearby AED"N/AAll smartphone users ( currently iPhone and Droid ), more on the wayPublic smartphone usersWhenever they come across a public AEDGPS location (viewable on map), text description and photo of AEDScale increases as more smartphones enter market

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VetaidZanzibarhttp://www.vetaid.org/home.aspVetaid supports animal health projects in Africa by training a large number of Community Animal Health Workers or "barefoot vets". A recent development within the project has been the adoption of mobile telephony as a way of linking the community workers with the central veterinary teamEnvironment - Farming/AnimalsODKIntermediary - Health workers100-1,000ODK Collect is being piloted for collecting information from 50 farms and 400 animals.

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Water Quality ReporterUniv. of Cape Town & U. of Bristol (and Gates Foundation funding)S. Africahttp://spatialdatamanagement.uct.ac.za/water-quality-reporter/system-description/Uses a mobile application or SMS to allow field workers to cheaply and effectively transfer data about water quality to a centralized database, while receiving feedback about how to handle local water problems.Environment - Water QualityOfficial - field staff submiting results from water testWhere was the sample taken, what was the quality of the water that day, how was the water flowing that day100-1,000 (pilot)[As of 2/2010] The Water Quality Reporter project has been operational in the different districts for varying amounts time. In Hantam, where the project has been running for seven months, seven field workers have submitted 742 tests through the WQReporter. In Chris Hani, where the project has been running for three months, 11 field workers have submitted 193 test results. Field workers (government employees who live in testing areas)Currently still in development, but good potential for scale

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Highveld Air Quality Project, "Introduction of an alternative ignition technique in Emfuleni Municipality" and "Introduction of an alternative ignition technique in Ekurhuleni Metropolitan Municipality"Nova InstituteSouth Africahttp://www.nova.org.za/The Highveld Air Quality project aims to reduce ambient air pollution and GHG emissions by introducing an alternative ignition technique to households who use coal for domestic energy. The project activity is the introduction of an alternative ignition technique for domestic coal fires that causes households to switch from a less efficient ignition technique to a technique that is considerably more efficient. This introduction is done by demonstrating the technique to coal using household residents through well orchestrated demonstrations in streets, houses and public places. The effect of the project activity is that coal users start to use an alternative top-down ignition method that leads to more efficient use of coal and thus savings in coal consumption and GHG emissions. It also leads to a drastic reduction in indoor and ambient air pollution, better visibility and reduced health risk. There are no negative secondary effects.EnvironmentalMobile ResearcherIntermediary - surveyorsHousehold surveys and demonstration attendance records10,000-100,000 (ongoing)Data from more than 30,000 households already received (another 72,000 planned for 2010). As of April 2010, a total of 75,000 records containing over half a million fields have been captured.Trained surveyors and demonstrators Surveys: About 1 month per year per area. Demonstrations records. Four months per year per areaGood. Extensive quality control donePlanned households to visit in 2010: 80,000 (10% completed to date). Number of records: 120,000

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What's InvasiveCenter for Embedded Networked Sensing, University of California, Los Angeles, USAUSA and globalhttp://whatsinvasive.com and http://participatorysensing.orgConcerned citizens can download a mobile phone app for the iPhone and Android that makes it easy to help locate invasive weeds while out on a hike, bike ride, or horseback ride. This project will help Park Rangers identify where weeds need to be controlled.EnvironmentalRapidSMS and customCrowdsourced/Citizen ReportsSpecies name, time, date, GPS location, text notes, and a photo.N/APublic and trained professionalsWhenever participants are in a park or when it is convenient.Still being evaluated.Easily scalable. The current system easily allows park officials the addition of new weed lists associated with new locations. Source code for both website and mobile apps is open source.

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Project BudBurstCenter for Embedded Networked Sensing, University of California, Los Angeles, USA, and University Corporation for Atmospheric Research Office of Education and Outreach in Boulder, Colorado, USAUSA and globalhttp://budburst.org and http://participatorysensing.orgProject BudBurst is a national field campaign for citizen scientists designed to engage the public in the collection of important climate change data based on the timing of leafing and flowering of trees and flowers. We are collaborating to allow data collection by SMS mobile phone and smartphone applications.Environmental, Educational.RapidSMS and customCrowdsourced/Citizen ReportsPlant name, date, GPS, phenophase, text notes, and a photo.100-1,000In 2008, almost 5000 observations were posted by several thousand participants. This is 5X the participation we had in 2007 and we expect significantly more from our efforts in 2009. The current data collection for 2010 can be viewed on the website.PublicDailyStill being evaluated, educational outcome has been significant.Open to anyone globally who wishes to participate.

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Project SuryaPartners: UC San Diego, The Energy Research Institute, UC Los Angeles, Lorax Analytics, Sri Ramachandra University Indiahttp://projectsurya.orgProject Surya will will adopt two rural areas in India with about 10,000 households in each and introduce more energy efficient cooking technologies to drastically reduce black carbon emissions in the study area. The evaluation team will examine the impact on air quality; human exposure to black carbon and other pollutants; and on climate change. Household data will be collected via cutting-edge sensor technologies and analytics installed in mobile phones distributed to participating households. The UCLA Center for Embedded Network Sensing and Lorax Analytics will design a mobile phone platform to measure individual reductions in exposure to pollutants as well as adherence to the intervention.Environmental, HealthBrew PhonesTargeted public - trained community members1) Black carbon concentrations indoors will be captured by processing images of filters installed in each household. Residents will take an image of the filter with their mobile phone and upload it to a server for analysis 2) Cooking duration will be captured by connecting a temperature sensor (installed on the stove) to the headset jack on the phone. TBD 30-60 people in 2010; 500 people in 2011Community residents, with training. Supported by a trained staff person living on site. Black carbon data (images) collected once a day; time-location-activity traces (GPS) collected continuously; cooking duration (temperature data) collected every time a woman cooks.To be determined.Intend to scale to 500 people next year. Application distribution on a Brew phone network will be the challenge. Any phone with a camera can collect the black carbon data; any phone with a headset jack can collect the temperature data.

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World Food Programme - Mobile data collection using PDA and SMSWorld Food Program (WFP)many countrieshttp://www.youtube.com/watch?v=3AJ6XtToNeoWFP VAM uses PDAs and mobile phones to collect data on a variety of themes, mainly regarding food security monitoring and WFP programme monitoring Food Security, Markets, monitoringWFP PDASurvey, FrontlineSMSOfficial #s - data collected by WFP staff or govt/UN partners Nutritional, Market prices, cross border trade quantities, programme monitoring, Market price data, cross border trade, food security monitoring, purchase4progress, monitoring & evaluation10,000-100,000Varies by country - some are quite large (ex: Senegal is nationwide)WFP with partners (govts, UN, NGOs) - WFP helps train/coordinate numerators who are often government, NGO, or UN staff, or university studentsHigh. Validation systems have been built to ensure clean dataHigh

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QuestionBox OpenMind (with Appfrica, Grameen Foundation's AppLab)Project is live in India http://www.questionbox.org/Question Box is Open Mind's initiative that helps people find answers to everyday questions like health, agriculture, business, education and entertainment. It gives easy access to information in areas with illiteracy, language and technical barriers.General/AllQuestion boxes, using Open Question softwareCrowdsource/Citizen Reports (voluntary)Free form questions asked anonymously by anyone/general public 100-1,000 (recurring monthly)In India there are currently 5 stationary Question Boxes Periodic (as citizens approach the box) - averages around 10 questions per dayGood. Questions are documented on spreadsheets by operators. Some demographic data of question-askers is also collected. Questions tended to be like directory listings (bus times, cricket scores, etc.), or encyclopedia-type questions, as well as general information (flu symptoms, etc.)Exploring expanding and moving into mobile

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QuestionBox OpenMind (with Appfrica, Grameen Foundation's AppLab)Piloted in Uganda - currently inactivehttp://www.questionbox.org/General/AllCrowdsource/Citizen Reports (voluntary)Free form questions asked anonymously by anyone/general public 1,000-10,000Roving people with cell phones 2,000 questions collected in total over 2 months Questions tended to be about agriculture, health or encyclopedia/fact type questions Currently inactive (needs funding)

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ChildCount+Millennium Villages ProjectAfrica - Kenya (to be followed by 9 other countries)http://www.childcount.orgChildCount+ aims to empower communities to improve child survival and maternal health. ChildCount+ uses SMS text messages to facilitate and coordinate the activities of community based health care providers, usually community health care workers (CHWs). Using any standard phone, CHWs are able to use text messages to register patients and report their health status to a central web dashboard that provides a real-time view of the health of a community. Powerful messaging features help facilitate communication between the members of the health system and an automated alert system helps reduce gaps in treatment.
HealthRapidSMSIntermediary - CHWsChild and Pregnancy registrations. Birth and death reports. Malnutrition, fever (malaria), diarrhea, immunization management. Maternal health including antenatal care, ANC visits, etc. CHW management and performance indicators.10,000-100,000 (recurring)In use past 9 months with 100+ chws. 9,500+ children in system in population of 60,000+ people. Over 20,000+ nutrition reports, 2,000+ malaria reports and 500+ acute malnutrition diagnosis. Goal is to eventually register 100,000 children across 14 Millennium Villages.Local community health care workersDaily (ongoing)Operationaly good. Still being evaluated.Technically easy to scale. Depends on functional CHW programs and working health systems.

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CMT: Prevention of Mother to Child Transmission (PMTCT) Session ReportsCommunity Media Trust (CMT), JHHESASouth Africahttp://www.jhhesa.org.za/newsletter/Using_social_mobilisation.html CMT holds prevention of mother to child HIV transmission literacy sessions in districts across South Africa. The facilitators use low-cost mobile phones to capture data on each session they conduct. CMT then has access to real-time data for monitoring and evaluation purposes. HealthEMIT – Cell-Life's mobile data collection software.Intermediary - CMT facilitatorsLocation details (district, facility, facility name) session details (date, start time, end time, no. respondents – male/female), topics discussed and material shown.1,000-10,0002600 responses (one for each PMTCT session held) were captured by 60 facilitators, over a period starting in mid July 2009 and ending at the end of September 2009.CMT facilitators – those who run the PMTCT sessions.One response is sent in at the end of each PMTCT session, with around 850 responses being submitted each month.High. Skip-logic, required fields, and formatted fields are built in to the form to ensure clean data.The project solution could be scaled up to include any organization that holds PMTCT sessions in any location.

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CommCareD-tree and DimagiMostly Tanzaniawww.dimagi.comPhone-based application to support community-health workersHealthbuilt on JavaROSAIntermediary - CHWsStructured data collected as a side-effect of prompting care delivery10,000-100,000 25,000 forms submitted, though this includes a fair bit of test dataCommunity Health WorkersCHWs work daily, visit their clients monthly usuallyWe are building our systems to scale; Our target is to have 1,400 CHWs using CommCare by 2014, covering a population of about 1 million people in Tanzania.

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Community Vulnerability Surveillance ProgramUNICEFUganda, Pader and Amuru DistrictsHealthrapidSMSIntermediary - VHTsEpi and nutrition data, individual case data and weekly aggregates1,000-10,000Pilot has 500 VHTs in 100 Villages monitoring an average of 12,500 householdsVillage Health Teams (VHTs)Weekly

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Dr SMSDoctor SMSIndia, Keralawww.drsms.kerala.gov.inThe State of Kerala is recognised the world over for its notable achievements in the field of health. With low per capita incomes, Kerala has managed to achieve health indicators that are par with advanced countries of the country. Kerala’s mortality indicators including death rate, infant mortality rate (IMR) and expectation of life at birth has got it a positive berth in the health status ranking across states of India as well as advanced countries. According to the data for the year 2008 presented in the Economic Review 2008, State Planning Board, Trivandrum, the death rate in Kerala is 6.8 as against 7.4 in all India, IMR of 13 vis-à-vis India’s 55 and a life expectancy of 71.3 for Kerala males in comparison to 62.3 years for India (female life expectancy stands at 76.3 years in Kerala and 63.9 years in India).

This rosy picture can be quite misleading for outsiders who are not quite aware of the extent of health problems faced by Kerala. The glowing achievements in Kerala’s mortality indicators notwithstanding, all does not seem too well with the health sector here. There have been growing concerns about the rising morbidity levels in the State, led chiefly by the increasing incidence of lifestyle related diseases like diabetes, hypertension, heart diseases and cancer. Kerala also has seen a re-emergence of infectious diseases like leptospirosis, malaria coupled with increasing reports on diseases like Chikungunya and Dengue. The State also has the highest road accident rate in India.

For lifestyle induced conditions like heart attacks, timely care is very essential to prevent further complications and even mortality. Known widely as the “golden hour”, it refers to the first hour of a heart attack. Getting medical help during this period greatly improves chances of recovery. The “golden hour” is equally pertinent in trauma care, which also mandates rapid medical intervention to improve chances of survival.

In this backdrop, the purpose of the Dr.SMS project is to provide comprehensive information on health-related resources via the short message service (SMS). The facility has been integrated with the Short Code (537252 – KERALA in Non Querty mobile keypad), opened exclusively for m-services of the State.

Launched on 29th May 2008, the service was pilot in the district of Kozhikode (Calicut) in Kerala. The choice of Kozhikode was based on the fact that it is the third largest city in Kerala with a population of approximately 20 lakhs. Kozhikode was also chosen for the pilot because it has the highest rates of mobile penetration in the State. Kozhikode also attracts huge migrant population/tourists, who are also one of the main targets of this project. The pilot project met with overwhelming success. The service was especially lapped by the large numbers of tourist population who did not know whom to contact in case of a medical emergency. The pilot phase witnessed around 200 transactions a day, on an average.

Backed by a database of health infrastructure in 10 out of 14 districts in the State, the facility can provide timely information on medical facilities available in that locality including contact phone number, specialities and super specialities (Cardiology, Paediatrics, Opthamology), doctors, ambulance services etc. To avail the facility all that the user has to do is to send a SMS to the designated number 9495949000. The message should contain the word 'health' followed by the 'PIN-code' of the locality for where the information is sought. The service can also provide pointers to blood banks, diagnostic centres, private hospitals, speciality centres, facilities for surgery, ventilators and the like.

The Dr SMS project operates at different levels and can be availed across various media. A message with pin-code and your email ID will generate a detailed email reply to the query. The project also incorporates a health portal, which is available at www.drsms.kerala.gov.in. This portal provides a Web-based information mechanism enabled via the Geographical Information System (GIS). Features like interactive maps, latitudes and longtitudes of the health centres facilitate easy identification. The High end mobiles with GPRS can recieve the details and can function in a Location Based Service mode. The establishment of a centralised Instrumentation facility at State Data Center is the database will be expanded to cover all districts of the State in the near term.
HealthSMS / PHPOfficial - information about medical facilities, locationsAddress and Mobile Phone Numbers of Nearest Health Facility as an SMSN/AKerala State Govt, District Medical OfficersAs and when a new health facility is registeredThe Contents Authenticated before releasing it to public by the District Medical Officers appointed by GovtReplicable world wide

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eMOCHA (electronic Mobile Open-Source Comprehensive Health Application)Center for Clinical Global Health Education (CCGHE) at Johns Hopkins UniversityUganda, Congo, India, Nepalhttp://www.emocha.orgeMOCHA is a free open-source application, developed by the Johns Hopkins Center for Clinical Global Health Education. eMOCHA is designed to assist health programs in developing countries improve provider communication and education, as well as patient care, by coordinating wireless devices with local server-based clinical training and patient care support services.HealtheMOCHA running on Android OSIntermediaries - CHWseMOCHA is flexible in the type and content of data which is utilized. We currently have iterations in development/deployment which capture patient-level demographic/clinical data, HIV risk screening information, TB case finding data, and so forth.100-1,000 (recurring)-An initial pilot looking at the use of eMOCHA for HIV prevention is enrolling 1000 households
-A proposed TB screening pilot will look at about 300 household contacts
Community Health Workers and/or Clinic StaffDailyBeing actively evaluated.Today-Modest. Within the next 5 years-Large. Our paradigm is to be forward looking as we currently develop the mhealth tools on an open-source smartphone platform. We anticipate that smartphones will be used with increasing frequency in low and middle-income countries over the next few years, and eMOCHA will be well situated for scale-up as we will have already undergone extensive piloting and tailoring to user needs.

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Geochat at MukdahanInSTEDDThailandgeochat.instedd.orgMukdahan Province in Thailand is piloting a disease reporting system through SMS. They are already using Geochat as a communication channel. Through the same channel they are reporting diseases cases in a semi-structured way which is then parsed and automatically sent to their own DB.HealthGeochat / SeenTagsIntermediary - CHWsDisease Cases100-1,000 (recurring)150 trained community health workersDailyThe platform can be used by anyone. Thailand plans to scale this up Nationally

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Good Start III: Home-based HIV Counselling and TestingMedical Research Council/University of Western Cape School of Public Health in collaboration with the Sisonke District Department of HealthSisonke District, South AfricaThis is a a community randomized controlled trial to compare door-to-door home-based HIV counselling and testing (HBVCT) versus facility-based VCT. As part of that trial, we are implementing a HBVCT intervention, whereby lay counsellors in 8 rural community clusters offer VCT to clients in their homes using rapid HIV test kits. HealthMobile Researcher + custom-developed web management consoleIntermediary - CounselorsProcess data for program management and research purposes. We collect data on client background, testing history, testing outcomes, return of test results, and tracking of health seeking behavior. 1,000-10,000 (recurring daily)2000+ clients so far, though we anticipate doubling or tripling this in the next year. Lay Counsellors (who are also doing the HIV testing)DailyThe system is actually helping us detect a number of data queries that will really help to ensure that our data is cleaned along the way and in good shape by the end of the project.

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Ministry of Health - Malaria Monitoring Platform UgandaMOH Uganda, FIND Diagnostics, Earth InstituteUgandaNASystem to allow clinics send in their weekly disease and malaria data via a multi-SMS report. This involves replacing the MOH form with a "SMS-able" paper version. Web dashboard provides overview of disease burden, including specific malaria treatment and diagnosis data and ACT drug levels to help report stock outs.HealthRapidSMSOfficial #s (clinics reporting drug stocks levels, etc.)Malaria diagnosis and treatment. ACT drug stocks. Epidemological surveillance. Approximately 40 indicators.100-1,000 (recurring)170 clinics in 2 Ugandan districts with potential for scale-up. Weekly report (consisting of 4 text messages). Ongoing since last November with high reporting rates.Clinic staffWeeklyBeing evaluated but good. Data quality closely linked to source of data (how data is aggregated at clinic).Large. Training requirements low and reporters can use their own phones. Could support national level scale-up.Initial report/paper on project will be public soon.

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MoTeCHGrameen Foundation, Columbia UniversityInitial pilot in Ghana. Other deployments to follow in late 2010/2011http://www.grameenfoundation.applab.org/section/ghana-health-worker-projectGrameen Foundation has launched an initiative to determine how best to use mobile phones to increase the quantity and quality of antenatal and neonatal care in rural Ghana. Funded by a grant from the Bill & Melinda Gates Foundation, the Mobile Technology for Community Health (MoTeCH) initiative is a collaboration with Columbia University's Mailman School of Public Health and the Ghana Health Service. The two and a half year project will develop a suite of services delivered over basic mobile phones that provides relevant health information to pregnant women and encourages them to seek antenatal care from local facilities. After the birth, the system will address common questions about newborn care. Simultaneously, the MoTeCH system will help community health workers to identify women and newborns in their area in need of healthcare services and automate the process of tracking patients who have received care.HealthOpenSource application built on top of OpenMRS. Leverages OpenXData for designing and deploying mobile forms to java-enabled handsets.Intermediary - CHWsFor the pilot in Ghana: Registering pregnant mothers and children under five. Capturing all encounters/visits, deliveries, deaths of pregnant woman and children under 5 as well as general clinical patient visits Under 100 (ongoing) - pilotPilot covers 14 Community Health Compounds with about 30 nurses. Catchment population of nurses to be filled in shortly.Primarily trained community health workers that are part of Ghana Health Service CHPS system but some data collection is also done by community health volunteersContinuously (with each patient encounter seen by a nurse in the catchment area)TBD

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Mothusimpilo: OutreachMothusimpilo, Johns Hopkins Health and Education South Africa (JHHESA)North Westhttp://jhhesa.org/partners/index.html Mothusimpilo use Peer Educators, Community facilitators and trained lay counsellors to mobilize young people that participate in their youth activities around messages relating to HIV prevention. They use EMIT to capture data on their outreach sessions in the North West Province for monitoring and evaluation purposes. This project is sponsored by JHHESA.HealthEMIT – Cell-Life's mobile data collection software.Staff evaluations Location details (district, facility, facility name) session details (date, start time, end time, no. respondents – male/female), topics discussed and material shown.1,000-10,0001500 outreach report forms have been captured since mid June 2009.Mothusimpilo facilitatorsData is captured after each session, with roughly 150 responses being sent in each month.High quality. Skip-logic, required fields, and formatted fields are built in to each form to ensure clean data.This project could be scaled up with ease; similar versions of this project are currently being used by a number of other organizations.

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Nutrional Surveillance UNICEF/Malawi MOHMalawihttp://mobileactive.org/case-studies/nutritional-surveillance-rapidsms-malawiMonitoring nutritional status of children
HealthRapidSMSIntermediary - CHWPatient data 100-1,000In January 2009, the pilot study was launched at three GMC sites in central Malawi. Approximately 30 health surveillance assistants, typically holding a secondary school diploma and paid by the government for their services, were given a two-hour training in RapidSMS reporting. They registered two hundred and ten children and tracked them for a period of four months using RapidSMS. During this period, total of 535 unique data sets were generated.

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One Voice: OutreachOne Voice, Johns Hopkins Health and Education South Africa (JHHESA)Durban, Cape Town and Eastern Capewww.onevoice.org.zaOne Voice uses innovative and creative ways of actively involving young people in HIV and AIDS prevention. They use EMIT to collect data on their outreach sessions, monitoring what topics were covered in each session, how many people were in attendance, and were the session was held.HealthEMIT – Cell-Life's mobile data collection software.Staff evaluationsDate and location, no. participant, type of activity, which workshops were completed, and verification details.1,000-10,0002400 responses have been submitted since August 2009.One Voice facilitatorsData is captured after each session, with roughly 300 responses being sent in each month.High quality. Skip-logic, required fields, and formatted fields are built in to each form to ensure clean data.This project could be scaled up with ease; similar versions of this project are currently being used by a number of other organizations.

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Project MasihambisaneHuman Sciences Research CouncilSweetwaters, South Africawww.hsrc.ac.zaProject Masihambisane is a randomized primary health clinic based trial. The purpose of the trial is to test the effectiveness of an HIV+ mentor mother program or intervention. The intervention aims to provide clinic based support to HIV positive mothers and their babies during pregnancy and the baby’s first year of life with the intention of improving the health and wellbeing of HIV positive mothers and their babies. HealthMobile Researcher + Internally developed web application for monitoring and trackingIntermediary - researchers/interviewersQuantitative survey data is collected from participants during four face to face interviews. The surveys range in length from 60 fields to more than 400. Each survey contains both sensitive (e.g. Sexual history) and non-sensitive (E.g. Demographic) questions. Further, medical information (e.g. CD4 count, baby weight and TB results) are collected on the Mobile Researcher platform 1,000-10,000 (recurring daily)We have 1,200 women enrolled in our study.We employ a team of research assistants who were trained on the platform to conduct the interviews and capture the responses using Mobile ResearcherData is received daily from the 8 clinic sitesThe quality of our data is high. This is particularly true with respect to missing values, out or range responses and branching errors. Over the period of 2 years the system has proven to be both reliable and resillient - even to the hash conditions found in most rural South African clinics.

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Project MwanaUNICEF Zambia (Province: Luapula - Districts: Mansa, Kwamba, Nchilenge) -- Malawi (Province: Southern Region - Districts: Chiradzulu, Chikwakwa) http://projectmwana.posterous.com/
Project Mwana is UNICEF Innovation project that is working with the Zambian Ministry of Health, UNICEF Zambia, the Malawi Ministry of Health, UNICEF Malawi and many implementing and technical partners to find appropriate, scalable and impactful ways that mobile technologies can strengthen health services for mothers and infants in rural health clinics. There are 3 current foci: 1) EID results transmission 2) patient tracing 3) clinic based stock out alertsHealthany phone, RapidSMSIntermediaries - CHWsData Collection is not the primary purpose of the project but an ancillary effect of providing better quality medical services for mothers and infants in rural clinics. Data will be collected on results of EID tests tied to specific health clinics, numbers of mothers attending ante and post natal care and relative levels of stock of clinic medical supplies tied to Maternal, Newborn and Child Health. N/AIn Zambia we are starting with 9 clinics and are talking with potential partners for quick expansion if the project is successful. --- In Malawi we are still in the scoping part of the project but there is an initial intention to attempt to pilot in all facilities in the two districts.clinic staff, CHWsreal timestill being evaluatedsolid M&E and the full intent to scale nationally and regionally if successful are two key aspects of the project

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RapidSMS for Maternal and Child HealthMinistry of Health/ One UNRwandaThe RapidSMS project allows Community Health Workers, to use SMS in tracking the maternal and neonatal life cycle. The system allows all critical points in the cycle to be documented and sent via SMS to a central database. Automated feedback messages are sent back to end-users and Clinics for quick interventions in case of emergencies. HealthRapidSMSIntermediary - CHWsPregnant women Health (Health condition, Weight, due date) Child Health (Date of Birth, health condition, weight, MUAC, vaccines received, gender...)Over 100,000# of people targeted 720,000 (Est Pregnant women + Babies) in a year periodCurrently piloting in one district (Musanze) with 432 trained Community Health Workers. A total of 150,000 trained CHWs will be trained in a year period during scale-up of the project which is supposed to start in September 2010. DailyCurrently piloting in Musanze District, but the scale up to 150,000 CHWs is scheduled for Sept. 2010

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mUbuzimaRwandan Ministry of Health & Phones for Health Rwandahttp://mubuzima.gov.rw/mUbuzima/core/modules/pagelayout/web/showpage.aspx?menukey=1The Government of Rwanda has established a Community Health Information System (CHIS) to support the national community health worker program that allows Community health workers to report basic data about their program, such as the number of women who delivered at home or in a health facility in a given month. This is used to manage the program and supervise CHWs and to provide small incentive payments based on their performance.HealthVoxiva - IVR?Intermediary - CHWs The system is built with relevant Rwandan and international standards and is intended to be fully harmonized with CHIS and other Ministry of Health systems.

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SMS for Life/Roll Back Malaria/NovartisPublic-private partnership involving the Roll Back Malaria Partnership, Novartis, Vodafone, IBM and the Tanzanian Ministry of Health and Social WelfareTanzaniahttp://www.rollbackmalaria.org/docs/SMSsummaryReport.pdf or http://rbm.who.int/globaladvocacy/pr2010-04-21.htmlThe SMS for Life initiative is a new 'public-private' project that harnesses everyday technology to eliminate stock-outs and improve access to essential medicines in sub-Saharan Africa.

If successful, this project could have far-reaching beneficial implications for existing health systems. Stock-outs of any number of essential health commodities could be eliminated by this innovative process and enable timely tracking and management of supplies and their delivery to the communities where they are needed most.

Novartis has teamed up with Roll Back Malaria, Vodafone and IBM to design, develop and implement the 'SMS for Life' pilot project in Tanzania to make sure all malaria patients have easy access to the life saving antimalarials (ACTs - Artemisinin-based Combination Therapy drugs) and Quinine Injectables when they need them.
HealthSMSOfficial - #s about medicine stock levelsThe SMS for Life pilot was designed so that health workers in Tanzania used their personal cell phone to send a weekly SMS stock-count message about anti-malarial medicine into a centralized database. Data centre used by the banking industry in London, UK, with guaranteed availability, backup and all the normal fire suppression, standby generators...1,000-10,000 (recurring weekly)The pilot project collected 13,500 stock-level data points from 129 health facilities across three remote districts in Tanzania over 21 weeks utilizing the SMS for Life application.
CHWsWeeklyThe average weekly response rate over the 21 weeks across all three pilot districts was 95 %, never dropping below 93%. Message formatting errors averaged 7.5% per week with almost all error messages fixed and re-sent within the specified time limits. The high response rate with a data accuracy of 94% was achieved by a simple half-day centralized training session for all health workers in each district.

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TeleSaludTeleSaludGuatamalawww.tulasalud.orgCommunity Healthcare workers in rural Guatemala, using EpiSurveyor to capture information about patient consultationsHealthEpiSurveyorIntermediary - CHWsReason for consultation, location of patient, action taken, projected birth date (for follow-up notifications), etc.Under 100 (recurring daily)Ramping up to 60 community healthcare workers, potential for 10 or more responses per day for each CHWTrained community healthcare workers. Online data collection supplements paper-based data collection already in placeDailyStill being evaluatedPotential for significantly scaling up (more CHWs) and out (more/different data being collected)

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Text to Change sms quizzesText to ChangeUganda, Kenyawww.texttochange.comIn cooperation with NGO's and companies Text to Change has conducted over 10 text message based quizzes in Uganda and Kenya. The goal of these health awareness quizzes are to collect data on knowledge, age, gender, income level and location besides increasing visits to health clinics and creating more awareness.HealthText to Change (End of this year, Text to Change will start to work with an changed version of RapidSMS)Targeted public & IntermediariesAge, gender, location, income level, knowledge on health topic, marital status.10,000-100,00080,000 participants in Uganda in 2009, 5,000 participants in Kenya in 2009.Trained personnel of Text to Change and community healthcare workers.DailyNo, scientific basis yet.Text to Change is scaling to more countries, quiz topics and more users.

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The USAID | DELIVER PROJECTJohn Snow, Inc.USA and globalwww.deliver.jsi.comThe project regularly uses mobile phones enabled with EpiSurveyor to gather patient information and data concerning stock levels of essential medicines and other commodities from rural health facilities in Ghana, Tanzania and Zambia.HealthEpiSurveyorIntermediary - health professionals Stock levels, interview information, patient details (symptoms, diagnosis method, treatment)100-1,000 (recurring quarterly)Data collected quarterly from 20-40 health facilities. Survey contains up to 4,000 records.trained professionals/surveyors (i.e. USAID | DELIVER PROJECT staff, as well as Ministry of Health officials)quarterlyExcellentHas been implemented in a new African country every quarter since July 2009, while continuing to be implemented quarterly in the countries where it has been rolled out.

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TracnetVoxivaRwandawww.voxiva.com/rwanda.aspTracnet is designed to collect, store, retrieve and disseminate critical program, drug and patient information related to HIV/AIDS care and treatmentHealthVoxivaIntermediary - CHWsSupplies, cases, activities, events, staff, locations, contracts, surveysOver 100,00Data collected on 106,520 patients involved in anti-retroviral treatment programs, 400 trained CHW personnel

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Treatment Action Campaign (TAC): Treatment Literacy SessionsTACSouth Africawww.tac.org.zaThe Treatment Action Campaign (TAC) advocates for increased access to treatment, care and support services for people living with HIV and campaigns to reduce new HIV infections. With more than 16,000 members, 267 branches and 72 full time staff members, TAC has become the leading civil society force behind comprehensive health care services for people living with HIV&AIDS in South Africa. The TAC uses EMIT to capture data on each treatment literacy session for monitoring and evaluation purposes.HealthEMIT – Cell-Life's mobile data collection software.staff evaluationLocation, date, session start and end time, no. male/female attendants, topics dicussed, TAC specific questions, Hosipital specific questions, Clinic specific quesitons, and whether the session has been verified with a stamp or signature.10,000-100,000Over 45,000 responses with 22 fields have been submitted since mid July 2008.TAC facilitatorsData is collected on roughly 2200 sessions each month.High quality. Skip-logic, required fields, and formatted fields are built in to ensure clean data. -- Even though only the date field was mandatory, less than 0.01% responses were not fully completed, as the facilitators view their responses before sending. There are no coding errors, lost forms, or other issues that are generally associated with manual data capture.This project could easily be scaled up to include neighbouring African countries, as well as other LIC's.

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USAID-AMPATHUSAID The Home-based Counseling and Testing project (HCT) is run by a multi-disciplinary team led by Dr. Samson Ndege and involving personnel from many of the organizations of the USAID-AMPATH consortium. Kenya - A large geographic region centered on AMPATH's location in Eldoret, Kenya http://www.iukenya.org/map.html. http://www.medicine.iupui.edu/kenya/index.htmlAMPATH is the largest HIV treatment program in sub-Saharan Africa and is Kenya's most comprehensive initiative to combat HIV. Over the next two years, ODK Collect will be used in a home-based testing and counseling program where 300 phones will be used to reach 2 million people. The collected data will be submitted to a medical records system (OpenMRS) for analysis and followup. The project has been underway for a bit of time now, but the move to ODK was just started in the last few months.HealthODKIntermediary - health workersHCT travels to each home in Kenya and attempts to ascertain the HIV status of all people therein. Basic demographics are also collected, as well as the GPS location of the home and any risk factors that may warrant immediate attention. Such factors include whether the HCT counselor feels the survey respondent appears ill or is pregnant and lacks ante-natal care.Over 100,000 (planned)HCT is tasked with visiting each home in the 2 million person catchment area of AMPATH. There are currently about 50 counselors using ODK in the field, and in the process of getting another 200 devices to Kenya for more counselors. HCT counselorsWe anticipate each counselor in the HCT project visiting a household once. We're considering a second project where we mobilize the community for follow-up in cases of patients at risk, such as pregnant women who do not have ante-natal care.We anticipate each counselor in the HCT project visiting a household once. We're considering a second project where we mobilize the community for follow-up in cases of patients at risk, such as pregnant women who do not have ante-natal care.

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VillageReachMozambiquehttp://villagereach.org/VillageReach develops logistics and management support software applications to strengthen health centers and other healthcare providers for implementation in remote, underserved communities in low-income countries. "vrMIS3" is a cloud-based supply chain and cold chain management system that provides a high degree of flexibility through multiple paths for data entry, including SMS, excel, and web forms. The ODK project extends that reach and enables vrMIS3 to track in real time vaccines, medicines, and equipment supplied to rural health clinics.HealthODKStaff evaluation (supply chain) Tracking vaccines, medicines, and equipment supplied to rural health clinics.N/A

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Wharton School of Business at UPennSouth AfricaA team from UPenn's Wharton School of Business is using ODK Collect in a three year survey research project in South Africa to study health and entrepreneurship in townships around Tshwane (Pretoria).HealthODKN/AN/A

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D-TreeTanzaniahttp://www.d-tree.org/D-Tree is putting the Integrated Management of Childhood Illness (IMCI) onto mobile devices to aid clinicians. At the core of IMCI is a set of medical algorithms designed to guide health workers through the classification and treatment of children under five years old.Health N/AN/A

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FIND (Foundation for Innovative New Diagnostics) FIND (Foundation for Innovative New Diagnostics) Gulu and Kabale Districts, Uganda
http://www.finddiagnostics.org/Uganda is quickly becoming the focal point for UNICEF Innovations. RapidSMS projects covering a wide range of areas are being scoped, including education, child protection, birth registration and malnutrition monitoring, many of which will be rolled out in 2010.Health rapidSMSIntermediaries - CHWsWeekly epi, malaria and stock reports from HCs100-1,000 (recurring weekly)The RapidSMS reporting system was launched in Uganda in early November 2009 and covers 127 health workers from 45 health units in Gulu district and 247 health workers in 113 health units in Kabale district. Health Workers/Health CentersDuring this period, peripheral health centers using the system had a 91 percent reporting rate, with a total of 924 out of 1015 expected reports sent. These covered four weekly text messages per health center containing epidemiology data on malaria diagnosis, malaria treatment and ACT stocksWeekly

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Intergrated support supervision using cellphoneMinistry of Public Health & SanitationKenyaBeta testers of EpiSurveyor software 2005. Officers from WHO and Ministry of Health Collecting data on an Intergrated Manner - i.e. 13 Divisions giving core indicators to be monitored by the WHO/National/Provincial and District teamsHealth Web based EpisurveyorIntermediary - public health officials ("Official data")N/ATransition from PDA to WEB Based, Over 100 Officers have submitted data on various occasions, Supervision, Outbreak Response, Immunization Survey, Child Health Integrated weeks etc.Trained Public Health OfficialsMonthly, Bi-annualy, EmergencyStable and real timeInitially was used by Division of Vaacines and Immunization and Division of Disease Surveilance; now division of Child Health has picked it up on the Bi-Annual monitoring of child health week. University of Nairobi School of Community health exploring possibility of using it on enhancing community surveillance programme

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SOHITCOMJordanwww.sohitcom.org.jo Web-based application (web site + mobile) to enhance health services provided to rural communities in Jordan Health Java based application and SMS messagesN/AVaccination, Question and Answers and awarnessN/ARoyal Scientific ScoietyDailyVery good

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Good Start III ("Saving Newborn Lives")Medical Research CouncilKwaZulu-Natal, South AfricaFocuses on interventions for the Prevention of Mother to Child Transmission (PMTCT) of HIV and strategies to improve neonatal survival. Project involves over 40 members of staff and, over the course of its 3 year term, several thousand participants.Health - Maternal Newborn and Child Health Mobile Researcher + custom-developed web management consoleIntermediary - CHWsDemographic, infant feeding, newborn care, HIV. Surveys range from tens to hundreds of questions each.1,000-10,000 (recurring daily)About 3,600 pregnant women and their infants.Community Health Workers with basic training in health care as well as matriculants with training in data collectionDAILY (except during week-ends and public holidays)Good Very good

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Aceh Besar Midwives with Mobiles (pilot) ProjectImplementing agency: World Vision (funded by UNICEF and UNFPA) Aceh Besar, IndonesiaMidwives utilize cell phones to transmit health statistics to a central database, contact coordinators and peers for health advice and information, and communicate with doctors and patients. Health - prenatal and maternity Intermediary - MidwivesPre-natal and maternal health stats100-1,000122 midwives were provided mobile phones Phones provided to MWs, Midwife Coordinators (MWCs) and OBGYNs at the provincial hospital Piloted in 2007 - current status of project unknown...?

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Life Line: Interpersonal Individual Outreach FormLifeLine, Johns Hopkins Health and Education South Africa (JHHESA)Kimberley and Gautengwww.lifeline.org.zaLife Line uses EMIT to monitor and evaluate their interpersonal individual HIV/AIDS outreach sessions. This project is sponsored by JHHESA.Health - service delivery/improvementEMIT – Cell-Life's mobile data collection software.Staff evaluations Data captured includes facilitator details, location details, no. male/female attendants, types of messages delivered, and verification type.N/A3800 responses have been captured to date, starting from mid August 2009.LifeLine facilitatorsData is captured after each session, with roughly 450 responses being sent in each month.High. Skip-logic, required fields, and formatted fields are built in to each form to ensure clean data.Any organsisation doing similar work could use this EMIT solution on a smaller or larger scale.

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iNSCALEMalaria Consortium Uganda and Mozambique www.malariaconsortium.orgOverall the project aims to increase coverage of integrated community case management (iCCM) in two countries (Uganda and Mozambique) with CBAs that perform optimally (i.e. performance) and who remain functional over longer periods of time (i.e. retention). Solutions to three main constraint areas i.e. i) supervision, ii) motivation and, iii) information flow and use will be identified and evaluated.Health - service delivery/quality controlJava enabled Nokia phones with GPRS to submit dataIntermediary - CHWs Community patient registers (GPRS), SMS reminders, SMS quizes, SMS questions and answers1,000-10,000 (recurring monthly) 1000 village health team members (CHWs) in Uganda, 50 APEs (CHWs) in Mozambique CHWs as part of their routine monthly reportingRoutinely (submission monthly) We will evaluate the effect of mobile phones on motivation, supervision and data use/flow, measure the cost effectiveness and potential for scale up in programs implementing integrated community case management of children with malaria, pneumonia and diarrhoea.

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RapidSMSUNICEFAwasa, EthiopiaIn October 2008, Ethiopia experienced crippling droughts. Faced with the possibility of famine, UNICEF Ethiopia launched a massive food distribution program to supply the high-protein food Plumpy’nut to under-nourished children at more than 1,800 feeding centres in the country. An SMS component is yet to be launched, but still only in the development stages as of April 2010.Health and SupplyRapidSMSN/ANutrition and supply data from OTP sites for better vulnerability tracking and RUTF forcastingN/Anot yet begun - still in developmentThe proposed new project is still in a very preliminary stage i.e. (development) and we have only just recruited a project manager. I anticipate the project will start in a few months under the guidance of the project manager. At the moment it is not possible to answer your specific questions as the SMS project is still in development stage.

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redsalvavidasredsalvavidas (lifesaversnetwork)Colombiawww.redsalvavidas.org; http://twitter.com/redsalvavidasRED SALVAVIDAS is a mobile based platform for prevention, response and coordination after disasters Health, crisis, life, social impact, disastersEpisurveyor and customN/APrevention, and reaction N/AN/A - PendingAutomatic resourcesPlans to offer: Family mobile module for emergencies plan; Corporate mobile module for emergencies plan; Early alerts mobile module; Blood banks and vital resources mobile module; Road protection mobile module; Traveller protection mobile module; Expedition protection mobile module

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Community Media Trust (CMT): HIV and AIDS Treatment Literacy ProgrammeCommunity Media Trust, Johns Hopkins Health and Education South Africa (JHHESA)South Africawww.cmt.org.zaThe Community Media Trust uses EMIT to capture information on their HIV and AIDS treatment literacy sessions in clinics, at schools and in other community initiatives across South Africa. They also used EMIT to capture data on training sessions for those involved.Health/Staff EvaluationEMIT – Cell-Life's mobile data collection software. http://www.emitmobile.co.za/case-studies/Intermediary - CHWsLocation details (district, facility, facility name) session details (date, start time, end time, no. respondents – male/female), topics discussed and material shown.10,000-100,000 Over 32,000 responses (one for each treatment literacy session) have been collected since June 2008.CMT facilitators – Those who run the HIV and AIDS treatment literacy sessions.Data is captured and sent after each session, with an average of 1200 responses coming in per month.High quality. Skip-logic, required fields, and formatted fields are built in to the form to ensure clean data.This project has been successfully scaled up from provincial to national level, and it could easily be scaled up further.See the CMT case study at http://www.emitmobile.co.za/case-studies/

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Human Rights CenterUC BerkeleyCentral African Republichttp://hrc.berkeley.edu/The Human Rights Center investigates war crimes and other serious violations of human rights and international humanitarian law. Their empirical studies recommend policy measures to hold perpetrators accountable, protect vulnerable populations, and help rebuild war-torn societies. Traditionally, these studies have been done on paper, but a proof of concept study in Uganda in 2007 showed that mobile data collection was feasible, fast, and generated much higher quality data than traditional paper based surveys.Human RightsODKIntermediary - surveyors/interviewers1,000-10,000The survey HRC uses has more than 300 questions, the database more than 550 fields. In a month, they have completed 1853 surveys all over the country using 20 enumerators conducting interviews that each take an hour.

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Violence against ChildrenPlan West AfricaBenin, Togo, future otherstest site: www.vacbenin.ushahidi.com and www.vacbenin.ushahidi.comPilot project in the works: Engages children and communities in reporting cases of violence against children; links reporting into local authority response and information collection and visualization; maps cases/situation in order to later advocate for better prevention/response. more info at http://lindaraftree.wordpress.com/2010/03/01/finding-some-ict-answers-in-benin/Human RightsFrontlineSMS, UshahidiCrowdsource/Citizen Reports (voluntary participation)Types of violence against children, places where it takes place (based on UN Violence against Children Study - UNVAC)To date it's open/crowdsourced. 2 districts in Benin, just starting in Togopublicwhenever they wanthasn't started being collected yetseems goodpilot project

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KoBo - Initiative for Vulnerable PopulationsHuman Rights Center, University of California BerkeleyGlobal - complex emergencies / Central African Republic, Northern Uganda, Eastern Congo, Liberia, USA-New Orleanshttp://hrc.berkeley.edu/berkeley_tulane.html, http://www.koboproject.orgThe Initative was established to conduct research in countries experiencing serious violations of human rights and international humanitarian law. KoBo, the mobile data collection component, was designed to support the Initiative. Human Rights, International Development, Peace and ConflictODK / KoBo on Android PhonesIntermediary - trained interviewersExposure to violence and attitudes about peace, justice and social reconstruction. 1,000-10,000Data are collected by trained interviewers among a random sample of the population. The size of the sample varies (about 2,000 in the Central African Republic, 2,500 in northern Uganda in 2010 and 2007, etc...). In total we have collected data from over 15,000 individuals affected by armed conflcits. in Central Africa. Trained teams of 20 to 50 interviewers in country. 7 to 15 days of training on questionnaire content, interviewing techniques and use of the PDAs. Cross sectional surveys. Data collection typically lasts 4 to 5 weeks. High - A mask is used to limit the type and values that can be entered to reduce field entry errors. Answers to all question is mandatory to avoid missing questions, and skipping pattern is automatic. High - we are working on a form builder to facilitate the creation of surveys. We conduct training to build capacities of partner organizations in countries to facilitate the adoption of the technology for rapid surveys. ODK and KoBo are open source, as well as the Android OS, which allows for high level of customization. We use Solio solar chargers and car chargers to be totally independend from external power sources. Examples of our reports can be found on HRC website.

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Rede JovemRede Jovem/WikimapaBrazilhttp://www.redejovem.org.br/With the help of five young "wiki-reporters" and GPS-equipped mobile phones, the nonprofit is building a map of five Brazilian favelas: Complexo do Alemão, Cidade de Deus, Morro do Pavão-Pavãozinho, Morro Santa Marta and Complexo da Maré. By uploading information to the phones, the reporters are mapping the unmapped, one road and cafe at a time.MappingTargeted public Data collected and sent by SMS benefited low-income youth: refers to free opportunities available nearby low-income areas where they live (we specify the communities within attended cities and states) concerning shows, workshops, jobs, seminars, courses, contests. Mobile Rede Jovem has those opportunities regarding environmental, health, culture, sports, citizenship100-1,000Mobile Rede Jovem benefits 500 low-income youth from Rio de Janeiro (Rio de Janeiro City), Sao Paulo (Santo André City) and Espírito Santo (Vila Velha city) statesLocal youths who live in the favellasMobile Rede Jovem benefits 500 young residents from 5 low-income communities within 3 cities from 3 states of Brazil. Each one of youth attended receives one SMS message per day (five per week) with free opportunities offered nearby their homes

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Map KiberaGroundTruthKibera, Nairobi, Kenyahttp://groundtruth.media.mit.edu/OpenStreetMap of changing topographic structures (roads, checkpoints, barriers, and settlements) and human narratives in the Occupied Palestinian Territory. MappingOpen street MapTargeted public - NGOs, informed citizensbase map layer as well as health service, securitz, informal schools and water/sanitation points (using GPS) layered on top with narrative/anecdotal data on community opinions using tracing paper and new media (flip cam, blog, radio). more details here:
http://www.mapkibera.org/blog/2010/04/13/what-open-data-means-to-marginalized-communities/
N/Athe first free and open source map available to Kiberas 600K residents, also for networks of service providers as an advocacy project tool; we have over 1000 data pointsThis community-driven map is populated with multiple data layers collected by human-rights organizations and a network of informed inhabitants.

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NiJeL mapsNiJeLhttp://nijel.org/index.htmlNiJeL uses high performance mapping to identify and mitigate social, economic, and environmental problems in poor communities now so they don't become humanitarian disasters later.Mapping N/A

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Dynamic mappingCartaGen - MIT Center for Civic Mediahttp://civic.mit.edu/projects/c4fcm/cartagenhttp://cartagen.org/Misc.N/AN/A

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Rashtriya Swasthya Bima YojanaWorld Bank/Govt of India Indiahttp://www.rsby.in/how_works.htmlRecently implemented health insurance for the base of the pyramid (those who fall below the national poverty line) using SMART cards to collect registration information on BoP migrant workers and their families. On receipt of the smart card and consequent to the commencement of the policy, the beneficiary shall be able to use health service facilities in any of the RSBY empanelled hospital across India. Any hospital which is empanelled under RSBY by any insurance company will provide cashless treatment to the beneficiary. Upon reaching a hospital, beneficiary will visit the RSBY help desk at hospital where his identity will be verified by his photograph and fingerprints which are stored on his/her smart card. Misc.SMART cardsAn electronic list of eligible BPL households is provided to the insurer using a pre-specified data format. An enrollment schedule for each village, along with dates, is prepared by the insurance company with the help of the district level officials. As per the schedule, the BPL list is posted in each village at enrollment station and prominent places prior to the enrollment and the date and location of the enrolment in the village is publicized in advance. Mobile enrollment stations are set up at local centers (e.g., public schools) at each village. These stations are equipped by the insurer with the hardware required to collect biometric information (fingerprints) and photographs of the members of the household covered and a printer to print smart cards with a photo. The smart card, along with an information pamphlet describing the scheme and the list of hospitals, is provided on the spot once the beneficiary has paid the 30 rupee fee. The process normally takes less than ten minutes. The cards are handed over in a plastic cover.Biometric information (fingerprints) and photographs of the members of the household who are covered by insuranceOver 100,000Over 14 million BPL households/families have been signed on using smart cards

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NAFDAC Mobile Authentication Service (MAS)Sproxil, IncNigeriahttp://sproxil.comSMS-based service to allow consumers to determine if medication is genuine or fake. The consumer sends a free SMS and the response contains opportunities for them to provide more information on their purchase through a call center.Misc. In-house developed cloud-based computing service. Needs to cater for SMSes from 70M users connected to Nigeria's largest mobile networksCitizen reports (consumers)Health, Consumer DataN/AThe response SMS messages contain the following: an answer to the question "is your drug genuine or fake (Y/N), a 65 character tip on healthy lifestyles and how to manage certain disease conditions...Nigerians who buy medication or consumer products and have cell phones (approx 70M)Sproxil, Inc collects the data that is voluntarily provided by any consumer in Nigeria. several times an hour all week longWe get good fidelity - we can tell how many responses are from genuine products, fake products, data entry errors and people trying to re-use authentication codes.Africa + India. Addressable market of 2 billion people

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CyberTrackerSouth Africahttp://www.cybertracker.co.za/CyberTracker was first developed in 1997 as a way to allow non-literate animal trackers to communicate their environmental observations. It has since evolved to become a powerful general purpose data capture and visualization systemN/A (data collection tool) ODKN/AN/Aover 4000 downloads

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UNDP/IOM village assessmentsCRMA - UNDP with IOMSudanCRMA has supported the IOM Village Assessments/Rural Profiling in Sudan, both South and North, piloting a new mobile mapping technology in collaboration with Nokia. Data gathered covers a wide range of aspects including, basic services and infrastructure, population data, numbers of returnees and vulnerable groups etc. CRMA is currently advising on the prioritization of an expanded Village Assessment process and will continue the development of a mobile mapping technology compatible with existing data collection methods and information management tools. Quality of Life/Community Conditions - Basic Services, Population, EnvironmentNokia Data GatheringIntermediary - numeratorsVillage profiling and household surveysN/AProfiling to cover all 10 states in South, as well as the Transitional Areas of SudanLocal numerators trained by IOMYearlyBeing evaluatedVery good

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Uwazi/TwawezaTwawezaMwanza, Tanzania - East Africahttp://www.twaweza.org/Pending/To begin June 2010Quality of life/Community Conditions - (water access) Crowdsourced/Citizen reportsWater access and prices1,000 - 10,000 2,000 - 4,000 georeferenced respondents who respond using SMS / USSD

Objective is to make a detailed map of water access and prices for Mwanza (start date June 2010)

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Uwazi/TwawezaTwawezaDar es Salaam, Tanzania - East Africahttp://www.twaweza.org/Pending/To be started June 2010Quality of Life/Community Conditions - all ("baseline household surveys)N/ATargeted publicBaseline household survey and easy to monitor information : teacher absenteism, nutritional status, poverty, access to water, water prices, garbage collection, security, food prices, electricity, travel time, health servicesN/A

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Uwazi/TwawezaTwawezahttp://www.twaweza.org/Pending/To be started October/December 2010Quality of Life/Community Conditions - all ("baseline household surveys)N/ATargeted publicBaseline household survey and easy to monitor information : teacher absenteism, nutritional status, poverty, access to water, water prices, garbage collection, security, food prices, electricity, travel time, health services, election participation, opinion pollingN/A

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Palestine Job Information ServiceSouktel (implementing partner: King Abdullah Foundation for Development - Jordan, Synergos Foundation - USA)Middle East (Palestine)www.souktel.org; also see: http://www.guardian.co.uk/world/2009/sep/21/souktel-jobs-west-bankData gathering on employment needs; follow-up provision of targeted job informatoinQuality of Life/Community Conditions - Education, Employment, Economic Growth1) Souktel Aidlink - SMS Survey Application: Web and SMS-based survey creation and campaign management; 2) Souktel JobMatch - SMS employment data collection/database applicationTargeted public (beneficiaries) Employment data: User location, gender, work experience, work availability, desired work sector1,000-10,000 (recurring weekly)8,000 core users submitting weekly dataSurveys sent directly to beneficiaries; no intermediary data collectorsWeeklyHigh: Multiple choice/scaled menus reduce user errorHigh: Scale-up from 8,000 to 10,000 users in process as of Apr. 2010.

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SomaliYouth Job and Training Info ServiceSouktel (implementing partner: EDC Inc.)East Africa (Somaliland)http://www.edc.org/newsroom/articles/when_text_messages_change_livesDual use service: 1) Data collection on training program attendance, completion, dropout; 2) Data gathering on employment needs; follow-up provision of targeted job informatoinQuality of Life/Community Conditions - Education, Employment, Economic Growth1) Souktel Aidlink - SMS Survey Application: Web and SMS-based survey creation and campaign management; 2) Souktel JobMatch - SMS employment data collection/database applicationTargeted public (beneficiaries)1) Attendance data: # of training sessions attended, completed, incomplete; disaggregated by training group and location. 2) Employment data: User location, gender, work experience, work availability, desired work sector1,000-10,000 (recurring weekly)1,200 core users submitting weekly data in Phase 1 (2009-10); 8,000 users anticipated in Phase 2 (beginning May 2010).1) Attendance data: entered by field monitors. 2) Employment data: Surveys sent directly to beneficiaries; no intermediary data collectorsWeeklyHigh: Multiple choice/scaled menus reduce user errorHigh: Scale-up from 1,200 to 8,000 users in process as of Apr. 2010.

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Emergency Relief and Rehabilitation in ZimbabweZimbabwe AHEAD/Oxfam Great BritainZimbabwewww.africaahead.comAfrica AHEAD is an associated organization that specializes in health and hygiene promotion in rural and urban areas throughout Africa through the Community Health Club Approach. Africa AHEAD offers expertise in training government, non-government and international organizations; the design and use of health promotion tools/toolkits; monitoring and evaluation of Water, Sanitation and Hygiene (WASH) programs; and WASH advocacy.Quality of Life/Community Conditions - Household surveys, hygeine practicesMobile ResearcherTargeted public (registered members) Household Inventory - demographic data and household health and hygiene behavior and practice indicators all gathered through observations, mulitple choice or dichotomous vairables1,000-10,000All registered health club members (currently ~1,000 housheolds), 65 questions (but varies by survey due to skip patterns and survey logic)Community-Based Facilitators -- Community based facilitators (lay community volunteers) indicated that using the mobile phone to conduct the survey was easier and faster than using paper-based surveys. Easy enough for un-educated/low educated people to use.3 times per project (baseline, mid-term, post-intervention)HighHigh

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Kenya Community Development Fund program monitoringMC LabsKenyawww.mclabs.itProject to allow KCDF (Kenya Community Development Fund) to monitor their programs in the field. The programs cover different sectors i.e. Education,Early Childhood Development,Food Security,Youth Empowerment,Girl Child, Arts & Culture. rapidSMS is being deployed as a tool to allow field personnel to report on the impact of the projects in different communities.Quality of Life/Community Conditions - impact of projects on communityrapidSMSIntermediary - field staffFarm Harvest Statistics, Farm Sales Statistics, Tree Planting Initiatives,Arts & Culture Events, Youth Meetings Organised,Girls rescued from FGM1,000-10,000 (recurring)Number of people targeted- 1000+KCDF field personnel/staffDaily for some programs and Quarterly for others

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Building a Health Boyle Heights Participatory Sensing ProjectCommunity Engagement Committee with technical support from CENS at UCLA and funding from The California EndowmentThe neighborhood (and surrounding areas) of Boyle Heights, east of downtown Los Angeles in California.Survey answers, digital photographs, and GPS coordinates are collected. The study harnesses mobile phones with built-in cameras and location technologies to hear assessments of a range of health, safety, and living condition issues during the course of a normal weekday from participants (ranging from high school age students to working adults). The phone’s survey applications provide participants with the ability to give answers with multiple choice and free text answers, and digital photographs.Quality of Life/Community Conditions - living conditions, health, safetyTargeted public (survey participants)Under 100 (recurring weekly)28 phones with surveys are deployed weekly for (~6 a weeks) to two community Weekly

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LumanaGhanahttp://www.lumana.org/Lumana sees microcredit as an organizing tool for development. They provide small loans in order to create a baseline of financial security and cooperative organization in the communities where they operate. Using ODK, Lumana seeks to build off their current data collection software to refine how they survey and understand the communities they currently serve and the villages they seek to help.Quality of Life/Community Conditions - Needs Assessment: Finance, MicrocreditODKIntermediary N/A

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Fighting back dengue fever in the AmazonasAmazonas State Health Department
Health Vigilance Foundation
Brazilhttp://www.nokia.com/corporate-responsibility/society/nokia-data-gathering/english/healthEvery year hundreds of people die of dengue fever in Brazil. The disease is transmitted through mosquito bites and outbreaks spread quickly with devastating effects. Amazonas State Health Department (SUSAM) and the Health Vigilance Foundation (FVS) leverage Nokia Data Gathering to help fight the spread of this disease and increase the effectiveness of treatment.

During 2008, 3522 cases of the dengue were registered in Manaus. With the help of this solution, during 2009 the number of cases was reduced dramatically to 245. That is 93% cut in the number of the cases! Nokia Data Gathering helped the health workers to do their jobs. It cut the steps in the process, made the process faster, and more accurate.
HealthNokia Data GatheringTrained personnel: health workersData on dengue fever cases, potential water areas on dengue fever flies to growTodate: 3 campaigns (each for 3 months and with 4000 forms) 2-3 campaigns annuallyResults: 93% cut in dengue fever cases (from 3522 in 2008 to 245 in 2009) and improved agility, increased public safety

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Improving access and quality of health care in rural Ecuador (SaludCom)Foundation Human BatureEcuadorMore information from: Nokia Data Gathering website (http://www.nokia.com/corporate-responsibility/society/nokia-data-gathering/english/health)El Páramo in Ecuador exists under challenging circumstances. Economic and environmental realities within the region render both the health and education situation grave, at best. Foundation Human Nature (FHN) and Fundación MeHiPro implemented Nokia Data Gathering to improve communication between remote communities and the Health Center and to improve collection of demographic and epidemiological data from the region.HealthNokia Data GatheringTrained personnel: health promotersDemographic and epidemiological data 30 trained individuals
3400 beneficiaries
On-goingResults: Improved quality, expanded access and improved capacity of health care through the use of appropriate and effective communication and data collection

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Following up the crop production in the Philippines (Farm Info)Department of Agriculture
WWF
The PhilippinesMore information from: Nokia Data Gathering website (http://www.nokia.com/corporate-responsibility/society/nokia-data-gathering/english/health)Getting timely, relevant and error-free data from the field to the regional and central offices plays a crucial role in following up the crop production and ensuring sufficient levels of stock.

Department of Agriculture together with WWF have started tracking stock levels and market prices of agricultural produce using Nokia Data Gathering. Additionally damages caused by El Nino and other natural disasters are being monitored. Nokia Data Gathering has substantially shortened the cycle for requested field information enabling faster and more accurate decisions benefitting the agriculture producers nationwide.
AgricultureNokia Data GatheringTrained personnelAgricultural produce stock levels and market prices. Damages caused by El Nino.100 field workersOn-goingExpected results: Substantially shorter cycle for requested field information that help making fast and accurate decisions directly benefitting the agriculture producers nationwide.

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Building birth registration in Liberia (Decentralised universal birth registration) CMI (Crisis Management Initiative)LiberiaMore information from: Nokia Data Gathering websiteA country recovering from a crisis can greatly benefit from ICT based solutions that support the re-establishment of key governance functions. Birth registration is one of the basic services of state and strengthening state capabilities contributes to consolidation of peace and development of the country.

In 2009 CMI and Nokia organized the first pioneering training for district health officers in using the mobile birth registration solution. Nokia Data Gathering enables registering the birth of a child right on the spot, by means of an immediate data transfer of registration data to a central birth registration database by using a standard mobile phone.
CensusNokia Data GatheringTrained personnelNew borns, chilrden under 5 years of ageOn-going

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Increasing the efficiency in collecting child sponsorship data (SINAR)World Vision IndonesiaIndonesiaMore information from: Nokia Data Gathering website (http://www.nokia.com/corporate-responsibility/society/nokia-data-gathering/english/health)Collecting information from tens of thousands of sponsored children on a regular basis is very labor and cost-intensive, yet crucial for both the donors and children themselves. With accurate and up-to-date information, immediate issues that might keep the children from being safe, healthy and going to school can be addressed quickly. Timely and accurate reports also lead to increased quality of service towards the donors, thus encouraging further funding.Child welfareNokia Data GatheringTrained personnelData on children, progress, education, healthData from 12,733 children will be collected during April 2010 – September 2011 (potential to scale up)On-goingExpected results: It is estimated that Nokia Data Gathering will save up to 48% time spent on data collection and cut operational costs by 39%, which can be otherwise deployed to create more direct, positive impact to the children.

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Reducing the risk to drought in vulnerable communities (water survey)FAOKenyaMore information from www.nokia.com/datagathering > projects > healthWater is essential for all socio-economic development and for maintaining healthy ecosystems. Suitable water supplies have great impact on agriculture, economic wellbeing and health. With population increase, the fresh water supply has decreased by over half during last 50 years. Accurate, timely and geo-tagged data on water points and sources is an important basis to reduce the impact of drought among vulnerable communities living in recurrent drought.

Food Agriculture Organization (FAO) is working along with their NGO partners in Greater Horn of Africa to alleviate the risk to drought among pastoralist communities. Nokia Data Gathering is bringing mobile technology to the water point surveys reducing the amount of effort, time and cost to collect the information and enabling proper and timely preparedness activities.
HealthNokia Data GatheringData on water pointsTo date information from over 500 points has been collected – and more is to come.

The collected information will be also published in Disaster Risk Reduction website for public good.
Trained personnelOn-goingResults: Shortened reporting time and information accuracy as well as reduced cost to collect and process water point data

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Giving children the right to an identity in Kenya (birth registration)PlanKenyaMore information from www.nokia.com/datagathering > projects > censusAn official identity is the foundation for child rights, child protection and later child’s ticket to services such as secondary schooling. Official identity is obtained by parents through birth registration. Today only every second child in Kenya is registered. Poor accessibility to offices and officers, slow processing of both birth notifications and certificates and costs involved together with lack of incentives for parents to register their children contribute to the current situation.

Plan together with Ministry of Foreign Affairs in Finland is running a universal birth registration project in Kwale district that aims to increase the efficiency and effectiveness of the birth registration and increase the incentives to register children. Nokia Data Gathering is used by mobile teams that visit the more remote parts of the community.
CensusNokia Data GatheringBirth registration formProject will reach in phase 1 five selected communities in Kwale (with combined population of aroung 80 000. Trained personnelOn-goingExpected results: Improved efficiency and accuracy of a civil registration process.

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Helping to secure livelihood for smallholder farmers in Kenya (farmer surveys)Syngenta Foundation for Sustainable AgricultureKenyaMore information from www.nokia.com/datagathering > projects > agricultureAbout one-third of the world’s population depends on small-scale farming. With farm sizes still declining, raising productivity and securing incomes are crucial for rural livelihoods: food security, and for example education. In most cases, smallholders are left to bear full risk of their farm and of the business that is very heavily depended on the weather.

New initiatives like Kilimo Salama, an agriculture micro insurance policy, are enhancing and securing the livelihood of smallholder farmer by protecting then against drought. In case of a new innovative service, it is of importance to make sure that the farmers fully understand the product and that it matches their needs.

Nokia Data Gathering is used to conduct farmer surveys that enable further enhance the product and that way offer better service for the farmers.
AgricultureNokia Data GatheringData on farmer's satisfaction with the micro insurance, level of understanding of the product and moreTo date over 600 farmers have been interviewedTrained personnelOn-goingResults: Immediate farmer feedback allows to have short and iterative product development cycles. Mobile based data gathering brings convenience by combining the questionnaire, GPS and imaging facilities in one device.

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