Managing your Contacts & Address Books
Please provide some feedback on how you manage your contacts & address books today. This will only take a few minutes of your time. Feel free to share this survey with your family & friends as well. Thanks in advance!
What do you do?
Program Manager, Sales person, Homemaker etc.
Where all do store your contacts?
You can choose more than one.
Email program like Outlook , Apple Mail etc.
On my phone
How valuable would it be to manage all your contacts from one place?
From Outlook, Google, Yahoo, Hotmail, Facebook, LinkedIn, Twitter etc.
Do you save your work & personal contacts in one place?
What details do you typically save for your contacts?
Social profile links (Facebook, LinkedIn, Twitter etc.)
Which type of contacts do you need to have on your phone?
Either their phone numbers, emails or addresses.
Friends & Family
Business (work) contacts
People & services you regularly employ - maids, plumber, gardener, grocery stores etc.
Doctor, mechanic, school, day care etc.
How important is it for you to have a backup of your work & personal contacts?
In case you lost your computer/phone, or it got damaged?
If the contact info you had for someone became outdated, how would you try to get back in touch with them?
Reach out to common friends or co-workers
Would it be valuable to have your contacts' info automatically updated in your address book?
Whenever your contact changes emails, phone numbers, addresses?
Which online contact management services do you use today?
If you previously used these services, why did you stop using them?
Didn't need it
Difficult to use
Didn't want to pay for the service
Didn't work as expected
Didn't want to see Facebook, Twitter updates in the same place
Missing critical functionality (specify under Other)
What are the reasons for using these online services?
Ability to access them from any location, computer or phone
Use as a backup
From where all would you expect to access all your contacts?
Email program like Outlook, Apple Mail etc.
What all features would an online contact management service absolutely need to have?
Automatically synchronize with your mobile phone
Synchronize with Google, Yahoo, Hotmail
Finding duplicates & merging them
How frequently would you use such an online service?
Only when I'm unable to find my contacts on my computer or phone
What is your idea of a perfect contact management tool?
Would you like to participate in related follow-up surveys & related product trials?
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